In this episode of the BNI Southeast Tennessee podcast, Michael Crosa and Elaine Zambos discuss the complexities of having hard conversations. They explore strategies to remove emotions and maintain professionalism to achieve positive outcomes. Elaine shares insights from her experience as a crisis case manager and emphasizes the importance of core values in guiding these difficult discussions. The episode also covers practical examples and tips on addressing conflicts constructively in both personal and professional settings.

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To learn more about BNI and find a chapter meeting near you, head over to https://bnisetn.com

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Thank you to our sponsor, Webive Digital Marketing!

This episode of the BNI Southeast Tennessee podcast is brought to you by Webive Digital Marketing. Do you need more calls and sales? Anton, America, and Donnie at Webive are the experts in Local SEO, Google Business Optimization, and Web Design. An ideal referral for Webive would be businesses that are ready to take their online visibility to the next level.

Find out more here: https://www.webive.com/

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Today’s Honorary sponsor is National Medal of Honor Heritage Center, a BNI member non-profit right here in Chattanooga. The Center is a local museum dedicated to the history of the Medal of Honor and Chattanooga’s rich history from the First Medals in 1863 to the latest Medals. They tell the stories of courage in the face of danger demonstrated by the recipients and educate future generations on the Character Values associated with Medal of Honor: Patriotism, Citizenship, Courage, Integrity, Sacrifice, and Commitment. A good referral for the Heritage Center would be businesses and organizations who wish to help honor the legacy of the Medal of Honor and military service. Find out more at https://www.mohhc.org/

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BNI Southeast Tennessee does not collect money from members beyond membership dues. Sponsorships are managed by Chattanooga Podcast Studios and used to pay for production costs.