In this episode of the BNI Southeast Tennessee podcast, Michael Crosa and Elaine Zambos focus on the responsibilities and opportunities of the Education Coordinator role within a BNI chapter. The Education Coordinator not only enhances the chapter’s learning culture but also has a unique chance to build credibility through regular, impactful presentations.

Elaine explains how this position allows members to deliver networking-focused education moments that help the chapter address challenges, refine skills, and improve outcomes. From teaching effective referral strategies to leveraging existing resources like BNI podcasts and training materials, the Education Coordinator plays a critical role in supporting chapter success.

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To learn more about BNI and find a chapter meeting near you, head over to https://bnisetn.com

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This podcast is created by Chattanooga Podcast Studios. To learn how we can help represent your business through podcasting, contact us at https://chattpod.com/

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BNI Southeast Tennessee does not collect money from members beyond membership dues. Sponsorships are managed by Chattanooga Podcast Studios and used to pay for production costs.

In this episode of the BNI Southeast Tennessee podcast, Michael Crosa and Elaine Zambos explore the vital responsibilities of the Visitor Host within a BNI chapter. Often referred to as the "Director of First Impressions," the Visitor Host is key to creating a welcoming and impactful experience for guests, ensuring they feel valued from start to finish.

Michael and Elaine outline how this role contributes to chapter growth by building connections, providing guidance, and fostering positive first impressions. They also share actionable strategies for Visitor Hosts to elevate their effectiveness, including setting up early, engaging with guests, and ensuring smooth communication before and after meetings.

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To learn more about BNI and find a chapter meeting near you, head over to https://bnisetn.com

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This podcast is created by Chattanooga Podcast Studios. To learn how we can help represent your business through podcasting, contact us at https://chattpod.com/

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BNI Southeast Tennessee does not collect money from members beyond membership dues. Sponsorships are managed by Chattanooga Podcast Studios and used to pay for production costs.

In this episode of the BNI Southeast Tennessee podcast, Michael Crosa and Elaine Zambos explore the multifaceted responsibilities of the Secretary Treasurer within a BNI chapter. Often regarded as the chapter’s CFO, this critical role goes beyond finances, ensuring smooth operations and effective member engagement.

Elaine breaks down the core duties, from managing speaker rotations and maintaining accurate rosters to tracking chapter activity using BNI Connect. The Secretary Treasurer also plays a pivotal role in keeping meetings dynamic by timing presentations and encouraging door prize traditions that tie back to members’ businesses.

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To learn more about BNI and find a chapter meeting near you, head over to https://bnisetn.com

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This podcast is created by Chattanooga Podcast Studios. To learn how we can help represent your business through podcasting, contact us at https://chattpod.com/

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BNI Southeast Tennessee does not collect money from members beyond membership dues. Sponsorships are managed by Chattanooga Podcast Studios and used to pay for production costs.

In this episode of the BNI Southeast Tennessee podcast, Michael Crosa and Elaine Zambos take a deep dive into the responsibilities and expectations of a BNI Chapter President. As the "CEO" of the chapter, the president plays a pivotal role in orchestrating meetings, ensuring the leadership team is equipped for success, and creating a welcoming environment for visitors.

Elaine and Michael discuss the importance of energy, preparation, and leadership style in making meetings productive and enjoyable for members and visitors alike. From maintaining a structured agenda to fostering engagement through memorable moments, they provide actionable insights for current and aspiring presidents.

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To learn more about BNI and find a chapter meeting near you, head over to https://bnisetn.com

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This podcast is created by Chattanooga Podcast Studios. To learn how we can help represent your business through podcasting, contact us at https://chattpod.com/

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BNI Southeast Tennessee does not collect money from members beyond membership dues. Sponsorships are managed by Chattanooga Podcast Studios and used to pay for production costs.

In this episode of the BNI Southeast Tennessee podcast, Michael Crosa and Elaine Zambos break down the responsibilities of the Vice President within a BNI chapter. They explain how the VP oversees the activity, ensures proper attendance tracking, and facilitates the timely processing of new member applications. They also discuss the VP's role in running meetings in the President's absence and conducting monthly chapter success meetings. This episode offers a comprehensive look at how the Vice President supports the chapter's goals and maintains its operational integrity.

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To learn more about BNI and find a chapter meeting near you, head over to https://bnisetn.com

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This podcast is created by Chattanooga Podcast Studios. To learn how we can help represent your business through podcasting, contact us at https://chattpod.com/

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BNI Southeast Tennessee does not collect money from members beyond membership dues. Sponsorships are managed by Chattanooga Podcast Studios and used to pay for production costs.

In this BNI Southeast Tennessee podcast episode, hosts Michael Crosa and Elaine Zambos discuss what a Member Relations Specialist does in a BNI group. They recorded the episode at Wavelength Space in downtown Chattanooga. Michael and Elaine explain that this job is about helping with problems or misunderstandings between members. Elaine shares how they handle complaints, including the need to write them down, and says most problems happen because people don’t understand each other or have different expectations. They also talk about how the specialist works to stop problems before they happen and helps everyone communicate better. This role is super important for keeping the group running smoothly and following the rules.

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To learn more about BNI and find a chapter meeting near you, head over to https://bnisetn.com

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This podcast is created by Chattanooga Podcast Studios. To learn how we can help represent your business through podcasting, contact us at https://chattpod.com/

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BNI Southeast Tennessee does not collect money from members beyond membership dues. Sponsorships are managed by Chattanooga Podcast Studios and used to pay for production costs.

In this episode of the BNI Southeast Tennessee podcast, Michael Crosa and Elaine Zambos dive into the role of the Community Building Specialist within a BNI chapter. They discuss how this critical position helps grow and balance the chapter by identifying key industries for recruitment and educating members on attendance policies. From building a top 10 list of desired professions to ensuring substitutes are ready when needed, this role is essential to maintaining a thriving and cohesive chapter. Tune in to learn how the Community Building Specialist acts as the chapter's "HR advocate" and helps drive overall success.

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To learn more about BNI and find a chapter meeting near you, head over to https://bnisetn.com

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This episode is sponsored by Heather Hendrickson at The Hendrickson Agency, a local insurance agency properly protecting your most precious possessions. Heather believes in putting people over policies so a good referral for her would be a property owner in Georgia or Tennessee looking for somebody who can offer a personal touch and true care and consideration. Find out more By finding the Hendrickson Agency below:

423-243-3200

https://www.facebook.com/HHendricksonAgency/

https://www.instagram.com/thehendrickson.agency/ 

https://agents.farmers.com/tn/chattanooga/heather-hendrickson/ 

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This podcast is created by Chattanooga Podcast Studios. To learn how we can help represent your business through podcasting, contact us at https://chattpod.com/

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BNI Southeast Tennessee does not collect money from members beyond membership dues. Sponsorships are managed by Chattanooga Podcast Studios and used to pay for production costs.

In this episode of the BNI Southeast Tennessee podcast, Michael Crosa and Elaine Zambos continue their series on membership committee roles with a deep dive into the responsibilities of the Member Engagement Specialist. They explore how this role supports members through reviews, renewal processes, and personalized coaching to maximize engagement and success. Learn strategies for empathetic conversations, the importance of chapter traffic lights, and how to coach members up rather than out. Tune in to understand how this role drives chapter growth and fosters stronger connections.

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To learn more about BNI and find a chapter meeting near you, head over to https://bnisetn.com

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This episode is sponsored by Heather Hendrickson at The Hendrickson Agency, a local insurance agency properly protecting your most precious possessions. Heather believes in putting people over policies so a good referral for her would be a property owner in Georgia or Tennessee looking for somebody who can offer a personal touch and true care and consideration. Find out more By finding the Hendrickson Agency below:

423-243-3200

https://www.facebook.com/HHendricksonAgency/

https://www.instagram.com/thehendrickson.agency/ 

https://agents.farmers.com/tn/chattanooga/heather-hendrickson/ 

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This podcast is created by Chattanooga Podcast Studios. To learn how we can help represent your business through podcasting, contact us at https://chattpod.com/

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BNI Southeast Tennessee does not collect money from members beyond membership dues. Sponsorships are managed by Chattanooga Podcast Studios and used to pay for production costs.

In this episode of the BNI Southeast Tennessee podcast, Michael Crosa and Elaine Zambos kick off a new series exploring key leadership roles within BNI chapters. Starting with the Quality Assurance Specialist, they discuss the crucial responsibilities of this role in maintaining chapter integrity and success. From conducting interviews and checking references to ensuring proper classifications and adherence to processes, the conversation emphasizes the importance of detail-oriented leadership. Tune in to learn how quality assurance impacts chapter culture, why following systems matters, and tips for choosing the right people for this vital role.

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To learn more about BNI and find a chapter meeting near you, head over to https://bnisetn.com

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This episode was made possible by Superpower Strategies and Beth McClary-Wolford, helping businesses increase revenue by showing them how to find the right clients, connect with them, and love on 'em real good. A good referral would be a business owner with zero to ten salespeople who is frustrated by stagnant revenue growth. Find out how Superpower Strategies and Beth can help you by scheduling a free consultation. It’s as simple as visiting https://superpowerstrategies.com/

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This podcast is created by Chattanooga Podcast Studios. To learn how we can help represent your business through podcasting, contact us at https://chattpod.com/

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BNI Southeast Tennessee does not collect money from members beyond membership dues. Sponsorships are managed by Chattanooga Podcast Studios and used to pay for production costs.

In this episode of the BNI Southeast Tennessee podcast, Michael Crosa and Elaine Zambos tackle listener-submitted questions that dive into the challenges and nuances of networking and business growth. From exploring why people struggle to follow processes to strategies for connecting in niche markets, this episode provides actionable insights for professionals at every level. Highlights include the power of specificity in requests, the value of the "golden goose" referral, and unique strategies for hybrid and online chapters. Tune in for practical advice and don’t forget—your CEU credit awaits!

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To learn more about BNI and find a chapter meeting near you, head over to https://bnisetn.com

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Thank you to our sponsor, Webive Digital Marketing!

This episode of the BNI Southeast Tennessee podcast is brought to you by Webive Digital Marketing. Do you need more calls and sales? Anton, America, and Donnie at Webive are the experts in Local SEO, Google Business Optimization, and Web Design. An ideal referral for Webive would be businesses that are ready to take their online visibility to the next level.

Find out more here: https://www.webive.com/

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This podcast is created by Chattanooga Podcast Studios. To learn how we can help represent your business through podcasting, contact us at https://chattpod.com/

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BNI Southeast Tennessee does not collect money from members beyond membership dues. Sponsorships are managed by Chattanooga Podcast Studios and used to pay for production costs.

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Thank you to our question askers! They are:

Beth McClary-Wolford with SuperpowerStrategies:

https://superpowerstrategies.com/

Matt Wait from Tru Radiation Safety, LLC

https://www.truradiation.com/

Michael Orlin with Armstrong Moving and Storage:

https://www.goarmstrong.com/locations/chattanooga/

Do you have a question for Elaine? Send it in to

[email protected]