RevOps Lab

#14 Tracking the entire GTM funnel end-to-end - Charlie Saunders, Chief Revenue & Operations Officer @ CS2


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We are talking to Charlie Saunders on how to track funnel metrics across the entire marketing and sales funnel.

What you’ll learn in this episode:

  • How a CRM can help you with tracking and if it is the only source of truth

  • Which pitholes are to avoid

  • How the reporting is done with different custom objects

  • You can find more information about Charlie here:

    https://www.linkedin.com/in/charliesaunders/  

    RevOps Letter: https://www.getweflow.com/revopsletter Janis on LinkedIn: https://www.linkedin.com/in/philippstelzer/ Philipp on LinkedIn: https://www.linkedin.com/in/janiszech/ Weflow: https://www.getweflow.com/ 

    Marker:

    (00:00:00) Introduction/What are funnel metrics for you?

    (00:06:06) What are pitholes you see customers going through?

    (00:09:29) Can a CRM be the one source of truth and how do you solve the issue with that?

    (00:21:11) Do you use different custom objects or base the whole reporting just on one?

    (00:24:58) What are your top-learnings?

    (00:29:20) Did we forget about something important covering the topic?

    (00:33:29) What would you do differently if you had to start over again?

    ...more
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