This episode is a short summary of my conversation with Dr David Cox, a loyalty practitioner who also boasts a PhD in loyalty marketing.

Based on the success and awards he has achieved for clients such as IBM, he shares what key tools he and his company Motivforce have used to drive such powerful commercial results. 

He also discussed the key loyalty trends that were emerging as a result of Covid-19. 

Listen for my short summary of episode #43 of "Let's Talk Loyalty".

Show Notes:

1) David Cox - CEO of Motivforce

2) Let's Talk Loyalty Episode 43