As consumers, most of us expect great digital experiences.  And COVID-19 is converting the last holdouts to Amazon. It’s time we ask the same of financial institutions. On the latest episode of Payments Nerds, I sit down with Wade Hobbs, Vice President, Solution Strategy at Viewpointe, and Susan Kent, Enterprise Technology Strategist at Truist.  We discuss the race behind the scenes at some of the largest financial institutions to modernize their payments.  Payments platform modernization — it’s a mouthful, but it’s why pretty soon, your payments will keep up with your contactless groceries.  We went over: What payments platform modernization means The technologies like AI fueling the trend Why COVID-19 has made digital no longer an option, but a necessity