This episode is sponsored by Phaedon.

Download their 2026 research paper on Humanizing Loyalty here now.

This episode features insights from a truly "global voice of loyalty".

Based in India, Kunal Mohiuddin, joined me and shared lessons learned from over two decades in the loyalty industry.

This show is my review and summary of the key things I learned from my interview with Kunal.

This loyalty entrepreneur has developed several innovative loyalty technology platforms and advised over fifty national and global programmes on their loyalty strategy, with some great learnings for loyalty marketing.

He also shared his views on the technologies he believes will help drive loyal behaviour in the future.

Show Notes:

1) Let's Talk Loyalty Episode #45

2) Kunal Mohiuddin