Most people think that they're a good listener—according to one study, 96% of people self-identify as being one. But other studies have shown that in general, we only remember about half of what others say to us, while other studies suggest that we listen at only 25% efficiency. The bottom line here is that none of us are really as great at listening than we think we are. Listening, which leads to responsiveness, is critical for long term social bonds and if you're in the business of positively impacting the people around you, you're going to need to sharpen your listening skills. That starts with understanding our listening blocks, aka, the 12 habits we have that get in the way of effective listening.

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