Today's episode features what I learned from my episode with Margaret Molloy, a globally-recognised marketing thought leader, and someone who advocates simplicity as a key principle for brands.  

We discussed "simplicity" and how it drives business value and customer loyalty, so I captured the key points of our discussion in this short summary show. 

Listen to this episode of Let's Talk Loyalty to understand simplicity as an increasingly powerful, yet underestimated factor that drives loyalty in every business. 

Show Notes:  

1) Episode #54: The Role of Simplicity in Driving Customer Loyalty