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This second episode in our 5-part series on Managing a Continuous Workload is about having 'a proper conversation' about the reality of a workload that is ever-growing. Hybrid working means workload share is less visible, and the leaner the team, the more likely there is a single job owner holding it all together. Less empathy and resilience can mean more pressure and stress and the more likely we are to stick with patterns of harder - not smarter - working. We share tips for how you can raise problems and challenges around workload, without looking like you are the problem or the challenge.

We refresh the  basic principles for a win-win conversation and how to prep your gold, silver and bronze outcome beforehand so both parties feel like they had a good outcome. We demonstrate the CAR format in action (Context, Action, Result) as a way to make your point, as well as highlighting the benefits of having your workload re-looked at.

A good listen for those looking for tips for speaking up about their workload in a positive, proactive and personable way - or is mentoring someone who is. 

Hot topic for you? Take a deeper dive in our related episodes:
Ep. 115 Savour Your Successes for Self-Confidence
Ep. 111 Accountability For Communication - Who's Responsible?
Ep. 107 Keeping Motivated When the Chips Are Down
Ep.91 From Overwhelm to Ownership