In this new podcast series I talk with Ian Groves of Start Tech.

We talk about what is happening in Ian's MSP and find out a bit more about him and how he has set up his MSP, moving over the years to where they are now today.

Maybe there are some soundbites that you can take into your MSP business. Get involved and be part of the story and community.

Be part of the story, join us for our first meet-up of 2024

Meeting Date & Time:
Tuesday, 5 March 2024
9.30am – 5pm   Meeting
12:15pm -1:45pm   Lunch
12:45pm-1:45pm   Genius Cafe
5.30pm – 9pm   Networking drinks and dinner

So in this episode of the Business Insights Podcast we talk on a number of topics, from Swimming Pool Attendants to Sales Directors to Floppy disk drives.

Paul Lloyd talks to us in his straight forward manner showing us how he does it "my way"

We cover,

Do you know enough about GDPR for your business?

In this episode of the Business Insights Podcast, I have an open and relaxed chat with business owner Chris Burn about the elephant in the room topic of GDPR.

Chris shares some insights to get us thinking about this often dry topic which is often misunderstood or grazed over altogether.

So grab a cup of tea or coffee, sit back and listen to this 20-minute session which will, I'm sure spark some questions from you the listener.

Find out what music track Chris added to our #Spotify Playlist as well

18iT Presents - Business Insights Podcast Playlist

Wouldn't it be cool to "flex" up our IT team at the drop of a hat and get hold of technical people when we need them?

That wish has been answered by Kelvin and the team over at Supportwave. They have a different approach to helping the modern-day MSP meet the ever-changing demands of clients.

Kelvin joins Paul on this episode and talks about how Supportwave has been set up by Techs for the techs.

Kelvin told us how one client needed 2 tech people in London for 9 am the following day and their solution allowed the MSP to meet this challenge head-on. - Bingo!

Even allowing your own IT tech to earn you money when it's quiet in your MSP.

Keep your techs in your MSP but have them working on exciting new projects - Staff retention sorted!

This is just to start, listen to see which track Kelvin adds to our Spotify playlist - > Click here

Any questions please do reach out to us and we can put you in contact with Kelvin.

👩‍⚖️📜 Ready for Legal Insights Like Never Before? Tune In! 📜👨‍⚖️

🌟 Imagine having someone who's not just a legal expert but a guide through the labyrinth of commercial agreements. Someone who knows the legal world inside out and is always there for you! 🌟

💼 Are you wondering how to navigate the intricate landscape of managing risks in commercial agreements? Look no further! 🤝

🌐 Meet Anne, your go-to expert! She's not your typical lawyer or business law person. Anne is your secret weapon, equipped with the wisdom of IT laws and the art of crafting agreements that make sense. 💡💻

💼 Whether it's supplier agreements, no matter the size of the order, Anne is your go-to for creating meaningful documents.

💡 What's even more exciting is that Anne is redefining the game. She's taking IT agreements to a whole new level, almost like providing legal agreements as a service, with a healthy dose of support to ensure your peace of mind. 🌐🚀

🚀 Specific service agreements are the name of the game. They're your key to reducing risks and ensuring your business stays on the right track. 📈

🔍 But here's a tip from Anne: Always watch the small print in agreements. It's the details that can make or break your deals! 👀

🤔 Speaking of details, there's an intriguing question from none other than John Fisher. What is it, you ask? Tune in to our discussion to uncover John's brilliant question and Anne's illuminating answer. You won't want to miss it! 🧐🤓

📋 And of course, we'll dive into the nitty-gritty of structuring agreements. Do we name products or keep them generic? Anne's insights will have you rethinking your approach to agreements! 🤯📝

Join us for a legal adventure like never before, where Anne takes you on a journey through the world of contracts, legal strategy, and risk management. Your business deserves the best, and Anne's here to deliver just that! 🌐📊

Tune in, stay informed, and let's make legal discussions exciting! 🌟💼 #LegalMastery #BusinessInsights #Paulknows #18itknows #AnneKnowsBest

🌟 Mark Shelford, a former Lieutenant Colonel in the British Army, who once served on the fiery sands of the Gulf War during Desert Storm.

🌐 He is not just any leader; he is the current Police and Crime Commissioner for Avon and Somerset. But that's not all, he's also the National Lead for economic crime, including the treacherous world of cyber fraud. 💼💻

🔑 Here's a sneak peek into some of the points we talk about in this podcast.

1. Understanding People: At the heart of their strategy lies a deep understanding of people. Knowing the community they serve, empathizing with their struggles, and addressing their concerns is the first step towards building a safer Avon and Somerset.

2. Setting Priorities: They recognize that every challenge can't be tackled simultaneously. Prioritisation is the name of the game. By setting clear priorities, they aim to allocate resources effectively and make every action count.

3. Leadership and Tough Calls: Being a leader isn't just about making popular decisions. Sometimes, it's about making the tough calls, the ones that safeguard our community even when they may not be easy.

4. Motivating People: Motivation isn't a one-size-fits-all concept. Understanding how to inspire and motivate a diverse force is paramount to success. They're determined to bring out the best in their team.

5. Playing to Strengths: Recognising individuals' unique strengths and utilising those strengths to their advantage. A team is only as strong as its weakest link, and Avon and Somerset, aim to make every connection unbreakable.

6. Collaboration: Alone, we can do so little; together, we can do so much. Collaboration with other agencies, organizations, and the community is vital to creating a united front against crime.

So, grab a tea, a coffee or some drink and enjoy listening to this latest podcast.

Find out what track Mark also adds to our Spotify playlist which accompanies this podcast.

https://open.spotify.com/playlist/6KqF0P83bP3suSwU68izPT?si=eefcb472458841c6

In this edition of the Business Insights Podcast, I chatted with the Co-founder and CEO of Performanta Guy Golan.

If are interested, or curious about getting culture right, and automation in your business. You need to listen to this podcast.

We break away from the traditional talk of Cyber Security and discuss topics such as

Please do let us know what you think we are keen to hear from you.