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Unlock the potential of mystery shopping as both a fulfilling career and a lucrative opportunity, with insights from the radiant Mercedes Eckert, CEO of iShop. On "Call Me CEO," we celebrate women entrepreneurs and this week is no exception. Mercedes takes us through her inspiring shift from managing at Claire's Boutique to spearheading a global mystery shopping empire, proving it to be more than just a side hustle. As you listen, you'll be captivated by stories of empowerment and the myriad ways in which this enterprise offers a financial lifeline for people from all walks of life.

This episode is a treasure trove of wisdom for any entrepreneur looking to scale their business. We dissect the strategies that have catapulted companies to the forefront of customer experience, borrowing transformative lessons from giants like Walmart. Moreover, I open up about my own recent acquisition, sharing the valuable lessons ingrained in the process of welcoming new team members and emphasizing the importance of seamless integration. It's a candid conversation about growth, challenges, and the relentless pursuit of improvement that drives successful entrepreneurship.

Balancing the roles of motherhood and CEO is no small feat, and here we explore the harmony between the two. I share my personal reflections on raising teenagers while nurturing a business, highlighting that it's not just about the bottom line, but also about the relationships and values we cherish. Plus, we acknowledge the necessity of self-care for entrepreneurs, with a nod to the respite found in the pages of a good book. Tune in for an episode that not only elevates the spirit of female entrepreneurship but also touches the heart with its blend of personal and professional insights.


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Become a Mystery shopper: https://msha.ke/mercedeseckert

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Linkedin: https://www.linkedin.com/in/mercedes-eckert-b1245117a/ 

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IG: https://www.instagram.com/mercedeseckert/

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