AI platforms are changing how customers discover brands.

Phaedon is leading the discussion on what this fundamental shift means for loyalty leaders like you.

Sign up for their live session at loyaltyinsiders.com.

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In this episode, we talk with Joseph Taylor, SVP of Strategic Consulting and Operations for Epsilon and hear how to use the data and profiles of your most valuable loyalty programme members to help acquire new customers with the same profit potential.

Loyalty programmes are traditionally designed to retain customers, but rarely is that incredible data used by marketing teams to inform how they run acquisition campaigns to ensure they focus on "profitable" new customers - quality over quantity!

This powerful new idea will prove invaluable as cookies disappear from the toolset that digital marketers have relied on for so many years.

Joseph shares real case studies and examples of brands who have already leverages this clever idea - so you can too!

This episode is sponsored by Epsilon.

Show Notes:

1) Joseph Taylor, SVP of Strategic Consulting and Operations for Epsilon

2) Epsilon Guide to Personalisation