This weekend new guests will arrive at your church. Some will be visiting for the very first time, and they will want to know what your church looks like on a regular weekend. Church leaders who want to make a difference always look at how to make their church’s experience more compelling and engaging for new guests. Here are 21 things you can implement to make your church more first-time guest friendly:
Don’t Be Weird
As a general principle, please don’t be weird. Seriously, people coming to your church for the first time may be worried that it’s going to be strange and unfamiliar territory. They wonder if it’s going to connect with them and the life they are living today. Guests arrive at your church looking for people like them; they aren’t looking for people who are weird and strange but rather those they can connect with comfortably.
Clear Website
We all know that your church website is a critical communication piece for people deciding to check out your church. In fact, somewhere around 50% of new visitors will first visit your website to learn more about the church before attending. [ref] While it is important that your church website follows modern design approaches, it is even more critical that you consider the website from a first-time guest perspective. Ensure your website has everything they would need to facilitate their visit, including the following:
Easy to find address and service times
Access to past messages
Information on kids ministry
A sense of “what is important” to the church
“What to Expect” Content on Social Media
Your church can do a lot of different things on Facebook, Instagram, Twitter, and whatever other social media platforms you’re using. However, perhaps one of the best uses of these platforms is to provide a sense of “what to expect” for your first-time guests. Post lots of images from inside your environments so guests can see them in action. Use live video features of Sunday mornings to invite people to get in the car and join your church. Make highlight videos of your weekend experiences and share them. Think about these channels as a way to document and demonstrate what the life of the church looks like. (Check out what Road to Life Church in Northwest Indiana does with their weekly highlight videos on Facebook! So fun!)
Signage at the Road
First-time guests are likely very nervous when they drive up to your church. You can remove some of that fear by making sure that you have clear and compelling signage at the road in front of your church. Learn what the local bylaw limits are on temporary signage and go right up to those limits! Flags are a popular option for many churches because they might be categorized differently by your town, but they pack the same visual punch as other types of signs. “Sandwich board” signs are great tools to point people in the right direction in your parking lots. Even something as simple as branded safety cones give an added touch to indicate to first-time guests that you are ready for them.
Signage at the Doors
Count the number of doors on the outside of your church. Most leaders will be shocked by how many different ways people can get in and out of the building as we often think people only come in through one or two sets of doors. It needs to be super obvious where you’d like people to enter. If you have a door that’s better for families to arrive at then make that clear too. Think about this signage from multiple distances from the building. Is it obvious when they get out of their cars? What should it look like in order to direct the people who are 35 feet away? Is there something you can do for the people who are right at the door?