Claire Vo, Chief Product Officer at Color, shares how she went from tech to healthcare. At Color, Claire leads the engineering, product management, data, and design teams to develop the company’s population health platform, services, and technology. She joined Color from Optimizely, where she was Chief Product Officer, building enterprise-grade experimentation and progressive delivery products.

After spending her entire career in tech, Claire made the jump into healthcare when she realized how the pandemic revealed just how inaccessible much of the U.S. health infrastructure is for people who need it most.

The digital health industry boomed during the pandemic, with a proliferation of new services to address every part of the care ecosystem, but it also revealed just how inaccessible much of the U.S. health infrastructure is for people who need it most. Based on her current position at Color, a company focused on delivering a scalable public health infrastructure for millions, Claire discusses what it means to build a healthcare product focused on increasing access for millions and how companies can build infrastructure for scaled impact.

Within digital health, Claire is passionate about the fact that software alone cannot solve public health crises – a notion which was proven through many companies’ responses to the COVID-19 pandemic laid bare. There is a tendency to believe better tech is always the answer, but while the right software can reduce friction and drive better insights, healthcare is essentially a human interaction at the end of the day. It requires a hybrid model that incorporates both better technology and the personal touch of a visit to the doctor’s office or a pharmacy.