What secrets would phone sales reps never tell you? No-no, it’s not like they are bad guys with some master plan. But being in this business makes them hide things from customers. They come walking up with a big friendly smile, “Hey, how can I help you today?” What they really mean is, “What can I sell you?” But don’t be mad – they are just doing their job!

Do you know, for example, why they are more interested in selling you a phone at the end of each month than in the beginning? Or why when you see a low price for a nice phone, there’s usually a catch? Or why tables with tester-models are always in the center of the store? Interested? Let's find out the whole truth!

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