The pandemic taught us that new behaviors are always popping up, but we’re still figuring out which ones are here to stay. Jason “Retailgeek” Goldberg is the chief commerce strategy officer at Publicis Group and has been a go-to retail expert for industry leaders for years. He joined Retail Gets Real to talk about what’s happening in retail, technology and how consumers are helping drive innovation. (Originally released June 21, 2021.)

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