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(1:45) In This Episode: How Do You Look at Things When It Comes to Your Business?

A recent Reuters poll of economists says there is a 25% chance of a recession later this year or early into 2020. What does this mean for the home services vertical? According to Mark, it is critical that businesses learn how to look at forecasts like this—more so, in fact, than simply seeking outright answers from an expert. Tune in to hear his seven tips on processing and responding to growing concerns over a future recession.

“You don’t have to abandon [your] priorities and goals just because you have to change how you get there.” —Mark G. Richardson.

(13:06) Thought Leader Interview with Josh Kelly, Former Marketing Director for Parker & Sons and Founding Member of RevuKangaroo

Josh talks us through what it took for a family-owned company to scale up what was essentially a “grudge purchase” service to a $100M-a-year business. He goes deep into the importance of locking down customers, strategies for making the most out of every lead, and the secrets to working with, for and around family members. We also get to hear his and Mark’s thoughts on industry disruptors: do they think home services business should ride the wave of disruption or stay the course? Stick around to find out!