Show Notes: Book of the Week – Just ListenEpisode 253 of The HaltingWinter Podcast

Ever watched a solid proposal die in a council meeting? Dealt with a staff member who just won't engage? Faced a room full of angry residents who stopped listening before you started talking?

If you're a leader in local government, you're not alone.

This week in the MLDC, we're exploring "Just Listen: Discover the Secret to Getting Through to Absolutely Anyone" by Mark Goulston, a psychiatrist who trained FBI hostage negotiators and discovered techniques that work just as well in city hall as they do in crisis situations.

The problem isn't your ideas. The problem is trying to persuade people who aren't ready to be persuaded.

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The Municipal Leadership Development Circle (MLDC) is a network of local government leaders from across North America, including city/county managers, administrators, and department heads, giving you access to: ✔ A weekly podcast series breaking down one book for municipal applications ✔ Daily blog reflections and implementation tools ✔ Our live, weekly, virtual mastermind session ✔ Monthly webinars with relevant training from local gov leaders

➡ Learn more at www.HaltingWinter.com

Resources Mentioned

• Book: Just Listen by Mark Goulston
• MLDC Info: www.haltingwinter.com/mldc

Connect with Seth

• LinkedIn: www.linkedin.com/in/sethwinterhalter
• Website: www.HaltingWinter.com