Ending Human Trafficking

262 – Human-Centered Design with Shauntina Sorrells


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In this episode of the podcast, Dr. Sandie Morgan is joined by Dr. Shauntina Sorrells, Chief Program Officer at Orangewood Foundation. Dr. Sorrells discusses what a human-centered design is, the various stages, and how to implement it.

Dr. Shauntina Sorrells, MSW DSW

Dr. Shauntina Sorrells joined Orangewood Foundation in 2019. She holds a Master’s and Doctorate in Social Work. Dr. Sorrells is certified in Trauma Informed Training and has been a Trainer of Trauma Informed Practices for various Orange County establishments such as the OC Probation Department and the OC Juvenile and Family Court Judges. She loves to see youth accomplish something they set out to do. “I believe that every youth can reach their greatest potential and I believe that is what Orangewood has always done.” When Dr. Sorrells is not advocating for OC youth, she loves to craft and go camping with her family.

Key Points

  • Human centered design is a thought process to develop programs that incorporate the needs and the voice of those being served.
  • Incorporating the voices of those affected by the problem ensures the development of quality programs.
  • There are three phases to a human-centered design:
      1. Inspiration
      2. Ideation
      3. Implementation
        • There are three main populations affected by a problem that need to be included in a human-centered design–primary, secondary, and tertiary levels.
        • Resources

          • Human-Centered Design – IDEO
          • Field Guide to Human-Centered Design
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            Transcription

            Dave [00:00:00] You’re listening to the Ending Human Trafficking podcast, this is episode number 262 Human-centered design with Shauntina Sorrells.

            Production Credits [00:00:10] Produced by Innovate Learning, maximizing human potential.

            Dave [00:00:30] Welcome to the Ending Human Trafficking podcast. My name is Dave Stachowiak.

            Sandie [00:00:36] And my name is Sandie Morgan.

            Dave [00:00:39] And this is the show where we empower you to study the issues, be a voice, and make a difference in ending human trafficking. Today, we’re so glad to introduce to you a local partner, someone who’s just a wonderful voice, an expert in helping us all to move forward on ending human trafficking. I’m so pleased to introduce to you, Dr. Shauntina Sorrells. She is the Chief Program Officer at Orangewood Foundation, a transitional age youth serving organization here in Orange County, California. Shauntina completed her doctorate in social work at USC. She holds a master’s degree in social work from Cal State University of Long Beach and obtained her bachelor’s in psychology from Vanguard University. Shauntina also serves as a professor for her alma mater, Vanguard and Walla Walla University. Courses she enjoys teaching include program development, social psychology, child and adolescent development, community psychology, treating addictions and couples, and domestic violence. Shauntina has worked with families, youth and foster care, individuals in crisis, and organizations seeking innovation and change. Her expertise is in programs that provide community based programing to change the social norms that challenge systemic issues facing underserved populations. Shauntina is certified in trauma informed care training and has been a trainer of trauma informed practices for the Orange County Probation Department, the O.C. Juvenile Court, public defender’s office, and other youth serving agencies. She’s been asked to sit as a former foster youth voice for Orange County Department of Education and Social Services. Shauntina, what a pleasure to have you on the show. Welcome.

            Shauntina [00:02:17] It’s an honor to be here today with you both.

            Sandie [00:02:20] Well, and Shuanitna and I just had lunch together with 250 other people last month, and she was representing Orangewood, our Diamond awardee, at Priceless because of their amazing programing that covers the spectrum of ending human trafficking from prevention to aftercare. And so I am so delighted to have you on Ending Human Trafficking today.

            Shauntina [00:02:50] I cannot believe that I’m here, but I am so excited to be here talking about human-centered design with you today, Sandie.

            Sandie [00:02:57] I’m really excited about this because it’s such a massive topic. And when I first heard the term human-centered design, I just went down all kinds of rabbit holes. And when I talk to you and we really reviewed how the programing is designed in your work, it seemed like a really good model to help people get a better handle on this. So it’s a massive topic. But everybody, we have an expert here to walk us through the process. So let’s start with defining human-centered design.

            Shauntina [00:03:39] Sure. I think, you know, human-centered design is something that once I start talking about it, you’ll go, ah, it totally makes sense. But it can definitely be one of those phrases that can kind of send you going, wait, what am I doing and how am I doing this? So human-centered design really is, in my opinion, a thought process. It’s a way of thinking about a problem and then a solution. In the formal world of human-centered design, we kind of think o...

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            Ending Human TraffickingBy Dr. Sandra Morgan

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