Have you ever had a bad customer experience? OF COURSE, YOU HAVE! LOL. I often joke with Tussanee that customer service died during COVID. In today's episode, Tussanee shares about a bad customer experience she had, and we share some insights from this exchange. ANNOUNCEMENTS:⁣LASHCON 2022 REPLAY IS OUT UNTIL DECEMBER 22, 2022Missed LASHCON? No worries; we have 24 sessions ready for you on our LASHCON app. All you need to do is click on the link below to purchase access. Ticket includes:*REPLAY of the 2022 LASHCONference via phone, tablet, or computer*Download App to watch the conference*All-access pass to 24 sessions featuring over 30 speakers for 60 days *Access to our sponsors' virtual boothsDON'T WAIT TO GET ACCESS. WE WILL STOP SELLING ACCESS ON DECEMBER 22, 2022.We have a payment plan where you only need to pay $78 today to get access!CLICK HERE TO GET ACCESS: https://bit.ly/3uyumOLLASHCON 2O22 PHOTOS ARE OUTWe have put over 2800 photos online for you to look through, download and share. When you post your photos online, make sure you tag us!LINK TO LASHCON 2022 PHOTOS: https://bit.ly/3UBCpVGTUSSANEE'S LASH RETENTION AND STYLING COURSEWe will be launching our 2023 schedule soon. Our classes are up for sale on our website: www.lashcastproductions.comOr go to our IG page and look for the link in the bio.⁣JOIN OUR LASHCAST INSIDER CLUB:⁣⁣⁣Join the coolest club in the lash industry. You'll get discount codes to our webinars, trainings, LashCon, and our upcoming coaching program. ⁣⁣⁣⁣⁣Go here to sign up: https://bit.ly/3eG7RPT⁣⁣⁣IG: ⁣⁣⁣@[email protected]⁣⁣⁣Join our free Facebook group: www.facebook.com/groups/lashcastpodcast/⁣⁣⁣⁣⁣Contact Paul Luebbers: [email protected]