January 19, 2022

271: Create a 5 Star Client Experience: Meg Rentschler, MSW, PCC, Executive and Mentor Coach

37 minutes

I hope your personal and professional life is off to a tremendous start in 2022! The most effective coaches teach from their own experiences that they can bring forward to their audience, and that’s precisely what I’m doing in today’s solo episode. Join me for a look at “white-glove” extras that can help you deliver a five-star client experience.

Show Highlights:

● What makes a top-notch, memorable experience with a service provider?

● Why my recent surgical procedure was good–but not great

● How our coaching can bring a five-star experience for our clients:

○ The foundational piece: Show up as the coach in the best way possible to honor the coaching process.

○ Provide the right tools and forms to maximize client engagement.

○ Use visual assessments that can help with specific goals.

○ Build a library of recommended books, articles, and recordings (podcasts!) for clients to access.

○ Offer a searchable transcript of sessions for clients. (See Resources for more info.)

○ Use snail mail to send a card or note as a special touch.

● How these resources can bring value to both one-on-one and group coaching

● How spending nothing or very little can still deliver attentiveness that is impactful and inspiring to your clients

Resources:

Visit Star Coach Show to find out more about Searchie, the transcription service mentioned in today’s show.

Mentioned in this episode:

Join Mentoring Program!

If you’re a coach who wants to grow—not just check a box—this is for you.

I’m enrolling coaches now for my Spring Mentoring Program. Some are here for credentialing hours. Others are here because they want to become the coach their clients rave about.

Inside the program, we work on your actual coaching.

You’ll hear yourself differently.

Learn from other coaches.

Develop more presence.

And ask questions that create real transformation.

If you’re ready to deepen your skills and your impact, I’d love to support you.

Learn more at starcoachshow.com/mentor

I’d love to work with you.

Enroll More Clients: Clarity Sprint

Do you love coaching, but when it comes to enrolling clients, writing your bio, or posting online, you freeze? Or fall into “coach speak” that doesn’t actually connect?

That’s not a you problem. It’s a messaging problem—and it’s costing you clients.

Join me for my free, live five-day experience: Enroll More Clients: Clarity Sprint. From March 16–20 at 9 a.m. Central, I’ll help you get crystal clear on your ideal client, refine your message so it actually resonates, and create a confidence statement that makes booking a call the obvious next step.

No fluff, just clarity, you can use immediately.

Grab your free spot at:

https://starcoachshow.com/5day

Enroll More Clients: Clarity Sprint

...more

View all episodes

By Meg Rentschler

132132 ratings