Brand Master Podcast

290 | Boost Customer Experience: How to Align Brand Touchpoints with the Customer Journey


Listen Later

Well, actually, here's the deal: We're diving deep into a world where customer experience rules, and 'Brand Touchpoints' are the main game. Let's face it, aligning these touchpoints with the customer journey can give your brand a serious boost. Curious? Let's jump right into it.

👉 Learn more: ⁠https://brandmasteracademy.com/brand-master-podcast/

In a nutshell, this video will help you understand how each interaction that a customer has with your brand, whether it's online or offline, impacts their overall brand experience. If you ask me, it's an eye-opener. Just imagine using this knowledge to craft a brand touchpoint strategy that's aligned with your customer journey map. Seriously though, that's something.

Anyway, the bottom line is this: whether you're trying to engage customers better or improve your deliberate communications, knowing your brand touchpoints and integrating them effectively with your customer journey is key.

Now, this is interesting, isn't it? So, what I'm getting at is this - you'll learn a lot from this video about creating everyday interactions that leave a mark.

Just saying, whether you're a seasoned marketer or a newbie in the field, there's something for you here. So, why wait? Check this out!

Believe it or not, this video is packed with insights, tips, and practical advice that can help you to boost your customer's brand experience. As a matter of fact, you're just one click away from discovering how to take your brand to the next level. Truth be told, you don't want to miss this.

So, are you ready to align your brand touchpoints with the customer journey? Let's do it!

For more brand strategy resources and downloads visit ⁠https://brandmasteracademy.com/

...more
View all episodesView all episodes
Download on the App Store

Brand Master PodcastBy Stephen Houraghan

  • 4.9
  • 4.9
  • 4.9
  • 4.9
  • 4.9

4.9

31 ratings


More shows like Brand Master Podcast

View all
Radiolab by WNYC Studios

Radiolab

43,925 Listeners

The Moth by The Moth

The Moth

27,112 Listeners

The Sporkful by Dan Pashman

The Sporkful

3,951 Listeners

Finding Mastery with Dr. Michael Gervais by Dr. Michael Gervais

Finding Mastery with Dr. Michael Gervais

1,671 Listeners

Feel Better, Live More with Dr Rangan Chatterjee by Dr Rangan Chatterjee: GP & Author

Feel Better, Live More with Dr Rangan Chatterjee

4,031 Listeners

The Futur with Chris Do by The Futur

The Futur with Chris Do

860 Listeners

On Purpose with Jay Shetty by iHeartPodcasts

On Purpose with Jay Shetty

27,653 Listeners

excellence, actually by Steve Magness, Brad Stulberg, & Clay Skipper

excellence, actually

370 Listeners

ZOE Science & Nutrition by ZOE

ZOE Science & Nutrition

2,155 Listeners

The News Agents by Global

The News Agents

1,229 Listeners

MAFFEO DRINKS: The Lab by Chris Maffeo

MAFFEO DRINKS: The Lab

5 Listeners

Aspire with Emma Grede by Emma Grede | Audacy

Aspire with Emma Grede

637 Listeners