The One Thing

336: How to Give Effective Feedback

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Feedback is an essential part of developing people in ministry. We need to know how to do it well. Here are some tips for giving good, effective feedback:


  • Using a tool called the SBI tool
  • Being clear on the purpose, people, place, timing, tone and followup of feedback
  • Making sure we are clear on the purpose of feedback: to make people better
  • Making sure feedback is part of our culture, therefore it should go both ways
  • Being aware of where is the best place to give feedback
  • Making sure our tone and body language is aligned in feedback
  • Feedback is not a one-off event but requires followup


    • TOOL BOX:

    SBI Tool: Remember: Situation, Behaviour, Impact

    Wisdom in Leadership by Craig Hamilton (See especially, Chapters 39 & 77)

    Craig Hamilton on the Reach Australia Podcast

    Previous Episode of Exploring the Unspoken Barriers to Providing Feedback

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