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Previously recorded live at IIEX North America, Shazia Ali, Director of Community at Zappi, explores the importance of empathy when tapping into a growth mindset, the role of community building in creating strong customer - and internal - relationships and being comfortable with the uncomfortable to create ripples of change.
Pressed for time? Catch the key takeaways around the 44 minute mark.
Content we discussed in this episode:
Time to Think: Listening to Ignite the Human Mind by Nancy Kline
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
By Zappi4.7
2424 ratings
Previously recorded live at IIEX North America, Shazia Ali, Director of Community at Zappi, explores the importance of empathy when tapping into a growth mindset, the role of community building in creating strong customer - and internal - relationships and being comfortable with the uncomfortable to create ripples of change.
Pressed for time? Catch the key takeaways around the 44 minute mark.
Content we discussed in this episode:
Time to Think: Listening to Ignite the Human Mind by Nancy Kline
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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