Let's Talk Loyalty

#384: Global Leaders Maintain Focus on Customers and Stakeholders


Listen Later

Today’s episode features a discussion with Eliot Hamlisch, the CMO of AMC Theatres, the largest movie theater chain in the world.  AMC has long been a leader and innovator in its category, where it pioneered the multiplex cinema and now has over 10,000 screens across nearly 1,000 theatres in the US and Europe.

As CMO, Eliot oversees a range of important functions for the company, including its Stubs Insider, Premiere and A-List programs.  In the podcast, Eliot shares how the value of his experiences working with companies including American Express, Deloitte and Wyndham prepared him for the role at AMC and of course, the common thread of strategically having a focus on the customer translates into innovation and delivering measurable value.  

You’ll also hear about how AMC also focuses on investors, and not just institutional ones but individual retail investors.  There’s a program for them too, called AMC Investor Connect.  

Learn how committed leadership and a big brand translate into opportunities to innovate, grow and deliver a great experience for customers and other stakeholders.

 

Hosted by Phil Rubin.


Show Notes:


1) Eliot Hamlisch⁠


2) AMC Theatres


3)  Adam Aron - AMC Theatres CEO on Twitter


4) AMC Investor Connect. 

...more
View all episodesView all episodes
Download on the App Store

Let's Talk LoyaltyBy Paula Thomas

  • 4.6
  • 4.6
  • 4.6
  • 4.6
  • 4.6

4.6

16 ratings


More shows like Let's Talk Loyalty

View all
The Daily by The New York Times

The Daily

113,258 Listeners

Up First from NPR by NPR

Up First from NPR

57,057 Listeners

Masters of Scale by WaitWhat

Masters of Scale

3,998 Listeners

The Diary Of A CEO with Steven Bartlett by DOAC

The Diary Of A CEO with Steven Bartlett

8,900 Listeners

Miles to Go - Travel Tips, News & Reviews You Can't Afford to Miss! by Ed Pizza, Richard Kerr

Miles to Go - Travel Tips, News & Reviews You Can't Afford to Miss!

381 Listeners

On Purpose with Jay Shetty by iHeartPodcasts

On Purpose with Jay Shetty

27,840 Listeners

The CMO Podcast by vYve & Jim Stengel

The CMO Podcast

355 Listeners

Frequent Miler on the Air by Frequent Miler

Frequent Miler on the Air

649 Listeners

MTM Travel - The Fun Side of Points & Travel! by Shawn Coomer & Mark Ostermann

MTM Travel - The Fun Side of Points & Travel!

336 Listeners

The Prof G Pod with Scott Galloway by Vox Media Podcast Network

The Prof G Pod with Scott Galloway

5,651 Listeners

ReThinking by TED

ReThinking

623 Listeners

Points Talk®: Your Travel Dreams, Made Possible by Points by Points Talk Squad

Points Talk®: Your Travel Dreams, Made Possible by Points

1,016 Listeners

Point Me To First Class by Devon Gimbel MD

Point Me To First Class

1,199 Listeners

HBR On Strategy by Harvard Business Review

HBR On Strategy

79 Listeners

Takeoff: A Points and Miles Podcast by 10xTravel by 10xTravel

Takeoff: A Points and Miles Podcast by 10xTravel

419 Listeners