What does the future of glamping and unique hospitality really look like? In this episode, Sarah Riley speaks with Nathan Mayfield, President of ResNexus, about the major trends shaping the future of glamping, campgrounds, and unique stays… from AI and automation to guest expectations, direct bookings, data, and digital marketing.

With years of experience and a broad view across the hospitality sector, Nathan shares the kinds of insights operators rarely get to see from inside just one business. This is a valuable conversation for anyone who wants to understand not just what is changing, but what actually matters.

Inside this episode, we explore:

• How AI is beginning to influence hospitality across guest communication, marketing, pricing, reviews, fraud prevention, and demand forecasting

• Why social media is becoming the new search engine for travel inspiration

• What changing guest behaviour and shorter patience levels mean for operators

• Why direct booking tools, automation and email marketing matter more than ever

• The growing challenge of tech stack costs and how operators can avoid unnecessary complexity

• How to use technology to save time behind the scenes while protecting the human side of guest experience

• What smart businesses are doing now to prepare for the future of outdoor hospitality This episode is full of practical insight, big-picture thinking, and honest reflections on where the industry is headed next.

If you run a glamping site, campground, holiday park, or unique short-stay business, or you simply want to understand where hospitality is heading… this is a conversation worth hearing.

Because the future may be more automated… but the best hospitality will still feel deeply human.

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Nathan Mayfield, President, ResNexus https://www.resnexus.us/

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Sarah Riley - Glamping, retreat events, and guest attraction

Glamping Academy & Owners Club https://inspiredcourses.com

Glamping marketing studio https://inspiredcollectiveltd.com/

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The Glamping Show Americas, Denver, Colorado https://www.glampingshow.us [email protected]

Join us at the next show in Colorado!