In this enlightening conversation, Dr. Darryl Glover delves into the universal challenge of hiring in eye care with Dr. Mike Neal. Dr. Neal, an optometrist turned entrepreneur, shares his journey from struggling with traditional hiring practices in his rural practice to revolutionizing the process through his company, Build My Team. He highlights the inefficacy of relying solely on resumes and advocates for a more holistic approach, inspired by renowned organizations like Disney and Four Seasons. This method prioritizes assessments over resumes, seeking candidates who have the necessary skills and embody the ethos and patient care philosophy crucial in healthcare.

Dr. Neal’s insights into creating effective job descriptions, the importance of quick communication, and the need for a comprehensive evaluation process offer valuable guidance for healthcare professionals facing the daunting task of building a cohesive and competent team. Join us as we explore these transformative ideas that are reshaping the way healthcare professionals approach hiring, ultimately leading to more efficient practices and enhanced patient care.

Key Objectives:Who is Dr. Michael Neal, CEO of Build My TeamThe Genesis of a Hiring in Eye Care RevolutionAddressing Hiring in Eye Care Challenges4 Steps in Hiring in Eye Care with Building My TeamThe Impact of Effective Hiring on Eye Care Practices

Who is Dr. Michael Neal, CEO of Build My Team

Dr. Darryl Glover:

Welcome to the show. I’m grateful for your participation and contributions to eye care. I’m excited about today’s topic because it’s relevant not just in eye care, but in healthcare and every other industry – hiring. There’s a significant gap in this area, and you’re an expert who has revolutionized the hiring process. But before we dive into that, could you share a bit about yourself – your background, where you’re from, your education, and maybe a fun fact?

Dr. Mike Neal:

Dr Michael Neal, CEO of Build My Team

Thank you, Darryl. Since we have ample time, I’ll start from the beginning. I was born quite early in life, but let’s fast forward from there. I describe myself as an entrepreneur in an optometrist’s body. I studied in Philadelphia, attending PCO, now known as Salus University, and graduated in 2001. I’ve been in private practice in the Poconos ever since.

Dr. Darryl Glover:

That sounds great.

Dr. Mike Neal:

Yes, it’s been a journey. For a fun fact, I’m a parent to two wonderful children, aged nine and twelve, with my wife. Balancing work and parenting is an adventure in itself. On a personal note, I’m a runner. I started running in March 2022 and recently qualified for the Boston and Chicago marathons, which was an achievement beyond my expectations.

Dr. Darryl Glover:

Impressive!