On this episode of the Takeout, Delivery, and Catering podcast series, hosts TJ Schier and Sam Stanovich sit down with Zack Oates, the founder and chief executive officer of Ovation, to explore the ever-evolving guest service model, and measuring consumer feedback.

41. Changing the Guest Service Model | Zack Oates

Are you a restaurant owner or operator looking to navigate the chaos of the ever-changing hospitality industry? Look no further than the Restaurant Masterminds Podcast - "Journey Of Success" Hosted by industry experts with decades of combined experience in leadership, marketing, technology, and operations, this podcast is your ultimate guide to overcoming challenges and achieving success in the restaurant business. Hosts Rudy Miick - Culture Guru Paul Barron - Futurist and Tech Fortune Teller Anna Tauzin - Branding Brainstormer Paul Molinari - Go To Market Ring Master Stacey Kane - The Brand Maker Each episode dives deep into a critical aspect of running a hospitality business, from adapting to changing consumer behaviors and leveraging technology for growth to building a resilient brand and cultivating a winning culture. The hosts provide the insights and strategies you need to thrive in the face of adversity through engaging discussions, real-world examples, and practical tips.

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Are you a restaurant owner or operator looking to navigate the chaos of the ever-changing hospitality industry? Look no further than the Restaurant Masterminds Podcast - "Journey Of Success"Hosted by industry experts with decades of combined experience in leadership, marketing, technology, and operations, this podcast is your ultimate guide to overcoming challenges and achieving success in the restaurant business.HostsRudy Miick - Culture GuruPaul Barron - Futurist and Tech Fortune TellerAnna Tauzin - Branding BrainstormerPaul Molinari - Go To Market Ring MasterStacey Kane - The Brand MakerEach episode dives deep into a critical aspect of running a hospitality business, from adapting to changing consumer behaviors and leveraging technology for growth to building a resilient brand and cultivating a winning culture. The hosts provide the insights and strategies you need to thrive in the face of adversity through engaging discussions, real-world examples, and practical tips.

Are you a restaurant owner or operator looking to navigate the chaos of the ever-changing hospitality industry? Look no further than the Restaurant Masterminds Podcast - "Journey Of Success" Hosted by industry experts with decades of combined experience in leadership, marketing, technology, and operations, this podcast is your ultimate guide to overcoming challenges and achieving success in the restaurant business. Hosts Rudy Miick - Culture Guru Paul Barron - Futurist and Tech Fortune Teller Anna Tauzin - Branding Brainstormer Paul Molinari - Go To Market Ring Master Stacey Kane - The Brand Maker Each episode dives deep into a critical aspect of running a hospitality business, from adapting to changing consumer behaviors and leveraging technology for growth to building a resilient brand and cultivating a winning culture. The hosts provide the insights and strategies you need to thrive in the face of adversity through engaging discussions, real-world examples, and practical tips.

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41. Changing the Guest Service Model | Zack Oates

41. Changing the Guest Service Model | Zack Oates

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