DIG's CMO Jessica Serrano reveals how the chef-driven fast-casual chain rebuilt its brand identity, scaled from Manhattan to suburban markets, and leveraged AI for better customer insights. Learn about their hyper-local marketing strategy, loyalty program transformation, and unique chef-operator model that maintains scratch-cooking quality across 33+ locations while expanding beyond urban cores.

This episode brought to you by: INFI — Self-ordering made simple.
👉 Visit infi.us to schedule a demo and see how INFI can work for your business.
http://bit.ly/infi-FCN

FastCasual #RestaurantMarketing #ChefDriven

Get Your Podcast Now! Are you a hospitality or restaurant industry leader looking to amplify your voice and establish yourself as a thought leader? Look no further than SavorFM, the premier podcast platform designed exclusively for hospitality visionaries like you. Take the next step in your industry leadership journey – visit https://www.savor.fm/

Capital & Advisory: Are you a fast-casual restaurant startup or a technology innovator in the food service industry? Don't miss out on the opportunity to tap into decades of expertise. Reach out to Savor Capital & Advisory now to explore how their seasoned professionals can propel your business forward. Discover if you're eligible to leverage our unparalleled knowledge in food service branding and technology and take your venture to new heights.

Don't wait – amplify your voice or supercharge your startup's growth today with Savor's ecosystem of industry-leading platforms and advisory services. Visit https://www.savor.fm/capital-advisory

The self-service kiosk industry is exploding from $12 billion to $21 billion by 2027, and Don McCoole from Infi USA reveals how restaurants are seeing 40% sales increases through AI-powered upselling. From food trucks to major chains, kiosks are solving labor shortages, boosting average tickets by 20-30%, and delivering ROI in just 4-5 days. Discover why Gen Z prefers kiosks, how one location doubled tips from 8% to 14%, and the game-changing technology that's transforming customer engagement across QSR, fast-casual, and beyond.

This episode brought to you by: INFI — Self-ordering made simple.
👉 Visit infi.us to schedule a demo and see how INFI can work for your business.
http://bit.ly/infi-FCN

#RestaurantTech #SelfServiceKiosks #FastCasual

Get Your Podcast Now! Are you a hospitality or restaurant industry leader looking to amplify your voice and establish yourself as a thought leader? Look no further than SavorFM, the premier podcast platform designed exclusively for hospitality visionaries like you. Take the next step in your industry leadership journey – visit https://www.savor.fm/

Capital & Advisory: Are you a fast-casual restaurant startup or a technology innovator in the food service industry? Don't miss out on the opportunity to tap into decades of expertise. Reach out to Savor Capital & Advisory now to explore how their seasoned professionals can propel your business forward. Discover if you're eligible to leverage our unparalleled knowledge in food service branding and technology and take your venture to new heights.

Don't wait – amplify your voice or supercharge your startup's growth today with Savor's ecosystem of industry-leading platforms and advisory services. Visit https://www.savor.fm/capital-advisory

Derrick Hayes, CEO of Big Dave's Cheesesteaks, shares his incredible journey from a postal worker to building a fast-casual empire in this inspiring Fast Casual Nation episode. Named after his late father, Big Dave's has grown from a single location with a broken grill to 7 stores and 15 franchise locations, ranking #6 on Fast Casual Magazine's emerging brands list. Hayes discusses his strategic approach to franchising, innovative drive-thru model, and vision for creating a billion-dollar brand that breaks generational barriers while serving authentic Philadelphia cheesesteaks.

FastCasual #BigDaves #RestaurantFranchising

Get Your Podcast Now! Are you a hospitality or restaurant industry leader looking to amplify your voice and establish yourself as a thought leader? Look no further than SavorFM, the premier podcast platform designed exclusively for hospitality visionaries like you. Take the next step in your industry leadership journey – visit https://www.savor.fm/

Capital & Advisory: Are you a fast-casual restaurant startup or a technology innovator in the food service industry? Don't miss out on the opportunity to tap into decades of expertise. Reach out to Savor Capital & Advisory now to explore how their seasoned professionals can propel your business forward. Discover if you're eligible to leverage our unparalleled knowledge in food service branding and technology and take your venture to new heights.

Don't wait – amplify your voice or supercharge your startup's growth today with Savor's ecosystem of industry-leading platforms and advisory services. Visit https://www.savor.fm/capital-advisory

Join Fast Casual Nation hosts Paul Barron and Cherryh Cansler as they interview Lorena Cantarovici, founder and CEO of Maria Empanada, who transformed $300 into a thriving multi-unit fast-casual empire. From her challenging beginnings as an Argentine immigrant working in Denver restaurants to building a scalable empanada concept that employs over 60 people, Cantarovici's story showcases the power of authentic ethnic cuisine in the American fast-casual market. Learn about her streamlined 1,200-square-foot model, 13-minute bake times, community impact through refugee employment, and franchising plans that position Maria Empanada as a compelling case study for restaurant professionals.

FastCasualNation #MariaEmpanada #RestaurantEntrepreneur
Get Your Podcast Now! Are you a hospitality or restaurant industry leader looking to amplify your voice and establish yourself as a thought leader? Look no further than SavorFM, the premier podcast platform designed exclusively for hospitality visionaries like you. Take the next step in your industry leadership journey – visit https://www.savor.fm/

Capital & Advisory: Are you a fast-casual restaurant startup or a technology innovator in the food service industry? Don't miss out on the opportunity to tap into decades of expertise. Reach out to Savor Capital & Advisory now to explore how their seasoned professionals can propel your business forward. Discover if you're eligible to leverage our unparalleled knowledge in food service branding and technology and take your venture to new heights.

Don't wait – amplify your voice or supercharge your startup's growth today with Savor's ecosystem of industry-leading platforms and advisory services. Visit https://www.savor.fm/capital-advisory

Join Fast Casual Nation host Paul Barron as he interviews Craig Avera, founder and CEO of Cali Coffee, a Florida-based drive-thru coffee chain that's doubled from 13 to 20+ locations by focusing on exceptional customer service and operational excellence. Discover how Cali Coffee competes with Starbucks and Dunkin' through strategic real estate positioning, achieving an impressive 85% drive-thru sales mix and 90% loyalty program participation. Learn about their unique "lid love" customer experience, relay ordering system inspired by Chick-fil-A, and expansion strategy that prioritizes regional dominance over scattered growth.

FastCasualNation #CaliCoffee #RestaurantBusiness
Get Your Podcast Now! Are you a hospitality or restaurant industry leader looking to amplify your voice and establish yourself as a thought leader? Look no further than SavorFM, the premier podcast platform designed exclusively for hospitality visionaries like you. Take the next step in your industry leadership journey – visit https://www.savor.fm/

Capital & Advisory: Are you a fast-casual restaurant startup or a technology innovator in the food service industry? Don't miss out on the opportunity to tap into decades of expertise. Reach out to Savor Capital & Advisory now to explore how their seasoned professionals can propel your business forward. Discover if you're eligible to leverage our unparalleled knowledge in food service branding and technology and take your venture to new heights.

Don't wait – amplify your voice or supercharge your startup's growth today with Savor's ecosystem of industry-leading platforms and advisory services. Visit https://www.savor.fm/capital-advisory

Join Fast Casual Nation hosts Paul Barron and Cherryh Cansler as they interview Amanda Kahalehoe, COO of Vicious Biscuit, who shares how her Marine Corps background shaped the rapid growth of this unique breakfast concept from 2 to 10 locations. Discover how they've cracked the code on bringing full-service hospitality to fast-casual with their signature biscuit menu, innovative "five table touches" service model, and military-precision operations that achieve remarkable manager retention in an industry plagued by turnover. Amanda reveals their franchise strategy, technology integration including an upcoming mobile app, and plans to reach 25 units by 2026 while maintaining operational excellence.

FastCasualNation #ViciousBiscuit #RestaurantFranchise
Get Your Podcast Now! Are you a hospitality or restaurant industry leader looking to amplify your voice and establish yourself as a thought leader? Look no further than SavorFM, the premier podcast platform designed exclusively for hospitality visionaries like you. Take the next step in your industry leadership journey – visit https://www.savor.fm/

Capital & Advisory: Are you a fast-casual restaurant startup or a technology innovator in the food service industry? Don't miss out on the opportunity to tap into decades of expertise. Reach out to Savor Capital & Advisory now to explore how their seasoned professionals can propel your business forward. Discover if you're eligible to leverage our unparalleled knowledge in food service branding and technology and take your venture to new heights.

Don't wait – amplify your voice or supercharge your startup's growth today with Savor's ecosystem of industry-leading platforms and advisory services. Visit https://www.savor.fm/capital-advisory

In this episode of Fast Casual Nation, hosts Paul Barron and Cherryh Cansler sit down with Preet Paul Singh, partner of Houston-based bōl, to explore his fascinating journey from fine dining to fast casual. Singh shares how his team leveraged their culinary expertise from acclaimed restaurant Amrina to create two interconnected fast-casual concepts—bōl (Indian-inspired rice bowls and salads) and Pakpok Poe (elevated fried chicken)—while maintaining premium ingredients and building a scalable commissary model. From overcoming initial customer skepticism to developing a multi-tiered restaurant portfolio that includes fine dining, fast casual, and everything in between, Singh offers valuable insights on pricing strategy, operational efficiency, technology integration, and the future of fast-casual expansion for restaurant professionals looking to elevate their brands.

#FastCasualNation #RestaurantBusiness #FastCasual

Get Your Podcast Now! Are you a hospitality or restaurant industry leader looking to amplify your voice and establish yourself as a thought leader? Look no further than SavorFM, the premier podcast platform designed exclusively for hospitality visionaries like you. Take the next step in your industry leadership journey – visit https://www.savor.fm/

Capital & Advisory: Are you a fast-casual restaurant startup or a technology innovator in the food service industry? Don't miss out on the opportunity to tap into decades of expertise. Reach out to Savor Capital & Advisory now to explore how their seasoned professionals can propel your business forward. Discover if you're eligible to leverage our unparalleled knowledge in food service branding and technology and take your venture to new heights.

Don't wait – amplify your voice or supercharge your startup's growth today with Savor's ecosystem of industry-leading platforms and advisory services. Visit https://www.savor.fm/capital-advisory

Bonchon CEO Suzie Tsai reveals how Korean fried chicken is taking over Middle America, with explosive growth from 150 to 500 planned U.S. locations. Discover the tech stack secrets driving higher sales through kiosks, why Gen Z customers are obsessed with authentic Korean flavors, and how this female CEO is revolutionizing the fast-casual space with bold expansion into unexpected markets like Arkansas and Utah. Plus, get insider insights on catering growth strategies, ghost kitchen operations, and why authentic spicy flavors are winning over traditional American palates.

FastCasual #KoreanFriedChicken #RestaurantGrowth
Get Your Podcast Now! Are you a hospitality or restaurant industry leader looking to amplify your voice and establish yourself as a thought leader? Look no further than SavorFM, the premier podcast platform designed exclusively for hospitality visionaries like you. Take the next step in your industry leadership journey – visit https://www.savor.fm/

Capital & Advisory: Are you a fast-casual restaurant startup or a technology innovator in the food service industry? Don't miss out on the opportunity to tap into decades of expertise. Reach out to Savor Capital & Advisory now to explore how their seasoned professionals can propel your business forward. Discover if you're eligible to leverage our unparalleled knowledge in food service branding and technology and take your venture to new heights.

Don't wait – amplify your voice or supercharge your startup's growth today with Savor's ecosystem of industry-leading platforms and advisory services. Visit https://www.savor.fm/capital-advisory

Join Fast Casual Nation hosts Paul Barron and Cherryh Cansler as they dive deep into the $243 billion functional beverage market with Noah Burgess, Research & Development Scientist at Juice It Up! Discover how science-driven menu innovation is revolutionizing the fast-casual industry, from plant-based smoothies under 200 calories to profitable boost add-ons that 35-45% of customers choose. Learn the secrets behind developing Instagram-worthy drinks that Gen Z craves, the food science principles that maximize nutrition without sacrificing flavor, and why ingredients like spirulina, collagen, and red beets are becoming game-changers for restaurant operators looking to increase check averages and customer loyalty in this rapidly growing category.

~This episode is sponsored by: Gusto → https://gusto.pxf.io/PBN ~ #1 rated HR platform for payroll, benefits, and more With Gusto’s easy-to-use platform, you can empower your people and push your business forward. See why over 400,000 businesses choose Gusto.

FastCasualNation #FunctionalBeverages #RestaurantInnovation

Get Your Podcast Now! Are you a hospitality or restaurant industry leader looking to amplify your voice and establish yourself as a thought leader? Look no further than SavorFM, the premier podcast platform designed exclusively for hospitality visionaries like you. Take the next step in your industry leadership journey – visit https://www.savor.fm/

Capital & Advisory: Are you a fast-casual restaurant startup or a technology innovator in the food service industry? Don't miss out on the opportunity to tap into decades of expertise. Reach out to Savor Capital & Advisory now to explore how their seasoned professionals can propel your business forward. Discover if you're eligible to leverage our unparalleled knowledge in food service branding and technology and take your venture to new heights.

Don't wait – amplify your voice or supercharge your startup's growth today with Savor's ecosystem of industry-leading platforms and advisory services. Visit https://www.savor.fm/capital-advisory

Slim Chickens CEO Tom Gordon reveals how Gen Z's snacking behavior is revolutionizing the fast-casual industry and why his 300+ store chicken chain is betting big on AI drive-thru technology. In this explosive Fast Casual Nation episode, Gordon breaks down the shift from traditional dining to all-day snacking, shares insider secrets about achieving $3,000+ hour volumes with hand-battered chicken, and explains why burger brands are scrambling to add chicken while chicken brands stay focused. Plus, discover how Slim Chickens is testing drive-thru-only locations, using AI that's 91% accurate vs humans at 84%, and even building a recording studio to connect with younger consumers.

FastCasual #GenZDining #RestaurantTech
Get Your Podcast Now! Are you a hospitality or restaurant industry leader looking to amplify your voice and establish yourself as a thought leader? Look no further than SavorFM, the premier podcast platform designed exclusively for hospitality visionaries like you. Take the next step in your industry leadership journey – visit https://www.savor.fm/

Capital & Advisory: Are you a fast-casual restaurant startup or a technology innovator in the food service industry? Don't miss out on the opportunity to tap into decades of expertise. Reach out to Savor Capital & Advisory now to explore how their seasoned professionals can propel your business forward. Discover if you're eligible to leverage our unparalleled knowledge in food service branding and technology and take your venture to new heights.

Don't wait – amplify your voice or supercharge your startup's growth today with Savor's ecosystem of industry-leading platforms and advisory services. Visit https://www.savor.fm/capital-advisory