#105.
Josh sits down with Britney Ziegler, Founder and CEO of Panso, to explore the innovative world of restaurant technology and hospitality management. Britney shares her entrepreneurial journey of launching a comprehensive restaurant technology platform that streamlines multiple tools into one unified system. She reveals how her team's industry experience has been crucial in reducing onboarding friction, particularly through hiring people directly from restaurants who understand the unique challenges operators face. The conversation covers Panso's strategic approach to building in stealth mode, allowing for careful product refinement before market launch, and the critical importance of helping restaurants understand and leverage their customer data for success.

Britney discusses the art of deal-making in the restaurant business, emphasizing how industry connections and word-of-mouth strategies have driven their sales approach. She outlines her vision for empowering restaurants with true customer data ownership through what she describes as a genuine CRM system that enhances customer loyalty and collaboration. The discussion touches on the transformative potential of AI in enhancing customer engagement and operational efficiency, while also exploring the significance of strategic partnerships in driving business growth. Throughout the conversation, Britney reflects on the personal growth that comes with entrepreneurial success and her commitment to revolutionizing how restaurants connect with and serve their customers.

Links and resources 📌

Visit meez: https://www.getmeez.com

Follow meez on Instagram: https://www.instagram.com/getmeez

Follow Josh on instagram: @joshlsharkey

Visit Panso: https://www.hellopanso.com

Follow Britney: https://www.linkedin.com/in/britney-ziegler

https://www.youtube.com/watch?v=uoE6VJ-R7LU&t=108s

Today, we’re highlighting Josh's appearance on Restaurant Unstoppable with host Eric Cacciatore. This insightful repost episode explores the critical foundations of successful restaurant operations. Josh breaks down the essential elements of running a restaurant from pre-sale planning through post-sale execution, emphasizing how consistency in food preparation and explicit recipe communication can make or break an establishment's success. The conversation reveals how meez has evolved from a simple recipe management platform into a comprehensive menu engineering tool that helps restaurateurs balance their creative vision with operational profitability.

The episode examines the delicate equilibrium between creative chaos and systematic order that defines the restaurant industry, while exploring how technology can enhance rather than replace the human elements of hospitality. Josh and Eric address the shifting landscape of dining economics, the emergence of experience-driven consumption, and the potential for food to serve as medicine in our evolving relationship with health and wellness. They also tackle forward-looking topics including AI's impact on employment, community engagement strategies, and how the industry can transform its approach to align vision with actionable results that benefit both operators and guests.

Links and resources 📌

Visit meez: https://www.getmeez.com

Follow meez on Instagram: https://www.instagram.com/getmeez

Follow Josh on instagram: @joshlsharkey

Visit Restaurant Unstoppable: https://www.restaurantunstoppable.com/

Follow Restaurant Unstoppable: @restaurantunstoppablepodcast

#104.
In this episode, Josh sits down with chefs Shawn Aoki and Ryan Harris to explore their journey from working in hotels to running a successful culinary consultancy in Dubai's dynamic food scene. They dive into the unique challenges of menu development, ingredient sourcing, and the competitive nature of the culinary community in Dubai. Throughout the conversation, Shawn, Ryan, and Josh discuss the importance of understanding client needs while developing new culinary concepts, emphasizing how the creative process adapts to the growing demands of a consultancy.

The trio also shares insights on the balance between maintaining creative control and learning to delegate as businesses expand. They touch on the importance of continuous learning through travel, the evolving world of food trends, and how AI is influencing recipe development. The episode wraps up with a conversation on the timeless value of cookbooks as sources of inspiration for culinary professionals. Tune in for an engaging, professional, and thought-provoking discussion about scaling culinary businesses and staying ahead in a fast-paced industry.

Links and resources 📌

Visit meez: https://www.getmeez.com

Follow meez on Instagram: https://www.instagram.com/getmeez

Follow Josh on instagram: @joshlsharkey

Visit H°A Hospitality: https://www.harrisaoki.com 

Follow H°A Hospitality: @harrisxaoki 

Follow Shawn Aoik: @chef.shawn.aoki

Follow Ryan Harris: @chefryanharris

#103.
Join Josh as he sits down with the innovative duo behind Tilit, Alex McCrery and Jenny Goodman, to explore how they've revolutionized chef workwear through community-driven design and authentic hospitality connections. The founders share their formative experiences working within the hospitality industry, including pivotal moments at Commander's Palace and culinary adventures throughout New Orleans that shaped their understanding of what chefs truly need from their workwear. They reveal the delicate balance between maintaining creative integrity and achieving profitability, while staying true to their community-first approach that puts chef feedback at the center of every design decision.

The conversation covers the evolution of chef apparel beyond traditional whites, innovations in culinary equipment, and the strategic importance of building genuine relationships within the hospitality ecosystem. Alex and Jenny discuss their unique hiring practices, the challenges of defining and maintaining brand identity in a competitive market, and how they measure success through metrics that extend far beyond financial returns. They also explore their design influences, creative processes, and the story behind launching the Utility Show, concluding with valuable advice for aspiring hospitality professionals looking to make their mark in the industry.

Links and resources 📌

Visit meez: https://www.getmeez.com

Follow meez on Instagram: https://www.instagram.com/getmeez

Follow Josh on instagram: @joshlsharkey

Visit Tilit: https://www.tilitnyc.com/

Follow Jenny and Alex: @tilitnyc

#102.
In this episode, Josh sits down with Gavin Kaysen—the award-winning chef and founder of Soigné Hospitality Group in Minneapolis.

Gavin reflects on his upbringing, his mentors like Daniel Boulud and Thomas Keller, and how their examples—especially around discipline and curiosity—shaped not only his cooking but his approach to business and people.

Whether it’s developing young talent, opening new concepts, or coaching Team USA at the Bocuse d’Or, Gavin shares what drives him: a deep belief in hospitality, personal growth, and giving back.

Listeners get an inside look at the stories behind Kaysen’s renowned restaurants, including Spoon and Stable, Demi, and Mara, and the meaning behind names like Bellecour. Gavin also shares touching moments about his relationship with the late Paul Bocuse, including the story of why Bocuse flew the American flag in front of his restaurant.

Of course, it wouldn’t be a Gavin Kaysen conversation without a mention of spoons—yes, the ones he “borrows” from restaurants as mementos of meals that moved him.

Links and resources 📌

Visit meez: https://www.getmeez.com

Follow meez on Instagram: https://www.instagram.com/getmeez

Follow Josh on instagram: @joshlsharkey

Visit Gavin: https://gavinkaysen.com/

Follow Gavin: @gavinkaysen

#101.
Josh sits down with chef Dan Kluger (Loring Place, Greywind) for a candid conversation about the evolving dynamics of professional kitchens, and what it really takes to lead with both creativity and clarity. Drawing from decades of experience at restaurants like Tabla, ABC Kitchen, and beyond, Dan shares hard-earned insights into how kitchen culture has shifted and why communication, structure, and empathy are more important than ever.

The discussion dives deep into the ways social media has changed the expectations of diners and chefs alike, and how modern culinary leadership requires a balance of precision, patience, and purpose. Dan reflects on lessons learned from mentors like Floyd Cardoz and Tom Colicchio, and how they influenced his approach to flavor, staffing, and staying grounded.

Josh and Dan also explore what it means to create systems that empower teams, how to manage emotional regulation in high-stress kitchens, and the pursuit of flow state—the elusive zone where creativity and execution align. They touch on rising food costs, the realities of running a business in today’s restaurant economy, and Dan’s experience writing a cookbook as a way to connect his personal journey with the broader culinary community.

Links and resources 📌

Visit meez: https://www.getmeez.com

Follow meez on Instagram: https://www.instagram.com/getmeez

Follow Josh on instagram: @joshlsharkey

Visit Loring Place: https://www.loringplacenyc.com

Follow Dan: https://www.instagram.com/dan_kluger/?hl=en

#100.
In this episode,  Josh sits down with acclaimed chef and pastry talent Shawn Gawle—owner of the newly opened restaurant, Camaraderie, in Houston.

Josh and Shawn delve into the complex dynamics of leadership in high-pressure kitchens, exploring how early culinary experiences influence career paths, the role of mentorship in professional growth, and the creative challenges of transitioning from savory cooking to pastry. 

Throughout the conversation, Shawn shares what inspired him to build a restaurant culture rooted in respect, curiosity, and collaboration. He talks openly about moving beyond rigid hierarchies, empowering young cooks through mentorship, and fostering environments where creativity can thrive without fear. 

The discussion also covers the often-overlooked side of restaurant operations, from teaching financial literacy and budgeting to promoting transparency and communication as tools for long-term sustainability.

Rounding out the episode, Josh and Shawn dive into the nuts and bolts of running a modern kitchen—how to balance seasonal menus with consistency, make thoughtful hiring decisions, and build small but mighty teams.

Links and resources 📌

Visit meez: https://www.getmeez.com

Follow meez on Instagram: https://www.instagram.com/getmeez

Follow Josh on instagram: @joshlsharkey

Visit Camaraderie: https://www.camaraderiehtx.com

Follow Chad Brauze: @theshawngawle

#99.
In this episode, Josh sits down with Chad Brauze, Culinary Director at Sweetgreen, to unpack the complex world of culinary leadership in the fast-casual space. Chad shares fascinating insights into Sweetgreen's collaborative recipe development process—from initial concept ideation to rigorous testing and market launches. Listeners will get an exclusive glimpse into how culinary teams navigate the tension between boundless creativity and real-world operational constraints, with Chad revealing the surprising data-driven approach that shapes every delicious menu decision. Chad discusses the evolution of the innovative Ripple Fry and takes listeners behind the scenes of Sweetgreen's Infinite Kitchen experience, demonstrating how principles from fine dining can elevate fast-casual offerings. Josh and Chad examine the delicate balance between flavor profiles and economic considerations, highlighting how successful culinary leadership requires both artistic sensibility and business acumen.

Links and resources 📌

Visit meez: https://www.getmeez.com

Follow meez on Instagram: https://www.instagram.com/getmeez

Follow Josh on instagram: @joshlsharkey

Visit Sweetgreen: https://www.sweetgreen.com

Follow Chad Brauze: @chadbrauze

#98.
Fred Castellucci, CEO of Castellucci Hospitality Group, joins Josh on The meez Podcast to share the extraordinary journey from his family’s modest beginnings to building one of the most celebrated restaurant groups in Atlanta.

In this episode, Fred opens up about growing up in his father’s restaurant, the devastating loss that led his family to start over in Georgia, and how those early challenges shaped his approach to leadership and hospitality. He shares lessons from turning around failing locations, building unique concepts like Iberian Pig and Mujo, and creating lasting impact in local dining scenes one guest at a time.

Josh dives into the world of restaurant entrepreneurship as Fred reveals how a delicate balance of passion, innovation, and family dynamics became the foundation of his success. He discusses how Japanese cultural influences transformed his culinary perspective, why guest satisfaction is the company’s most important KPI, and how creating memorable experiences is key to customer loyalty.

Fred also offers candid insight into the complexities of scaling operations without losing quality or identity. He shares practical strategies for leading through uncertainty—especially during the pandemic—and explains why decisive action, structured creativity, and honest feedback loops are essential to long-term growth.

Links and resources 📌

Visit meez: https://www.getmeez.com

Follow meez on Instagram: https://www.instagram.com/getmeez

Follow Josh on instagram: @joshlsharkey

Visit Castellucci Hospitality Group: https://www.chgrestaurants.com/

Follow Fred: https://www.instagram.com/fredcast3/?hl=en

#97.
In this deep-dive episode, Josh sits down with Alex Sambvani to explore how AI is revolutionizing customer experiences in the restaurant industry. Alex shares valuable insights from his work at Slang and draws parallels to his time at Spotify, highlighting how personalization drives engagement across different sectors. They delve into the distinction between conversational and agentic AI, with Alex dispelling common misconceptions while emphasizing that well-implemented AI enhances rather than replaces human connection in hospitality settings.

Josh and Alex move from theoretical to practical as they explore how AI integration with restaurant systems can leverage data to personalize guest experiences, streamline operations, and ultimately drive business growth. Alex's enthusiasm for natural voice interactions and conversational design reveals a future where technology transparently serves both businesses and customers, creating seamless experiences that feel intuitive rather than intrusive.

Links and resources 📌

Visit meez: https://www.getmeez.com

Follow meez on Instagram: https://www.instagram.com/getmeez

Follow Josh on instagram: @joshlsharkey

Visit Slang: https://try.slang.ai/

Visit Alex: https://www.linkedin.com/in/alexsambvani