January 16, 2025

#429 - CONTRIBUTOR SERIES: Professor Dan Ariely discusses building a trust-based healthcare system by balancing bureaucracy and physician autonomy (2 of 2)

23 minutes

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Dr. John Schnieder and Professor Dan Ariely continue their analysis of healthcare and decision-making in the second part of their conversation, expanding on the points discussed earlier. They delve deeper into how doctors experience "moral injuries" when forced to make choices that conflict with what they know is best for their patients, often due to systemic rules and pressures. This can result in stress, frustration, and burnout.

Professor Ariely explains how uncertainty and lack of control in healthcare—like unclear rules or too many forms—can harm trust and make it harder for everyone to do their best. They also talk about how giving people too many choices, like making parents decide on tough medical treatments, can cause unnecessary stress and regret.

They also discussed the need to improve healthcare by prioritizing long-term patient care, reducing unnecessary burdens on doctors, and building systems that foster trust, mental health, and teamwork.

Bio

Dan Ariely is an Israeli-American professor and behavioral economist known for exploring irrational decision-making. A traumatic accident in his youth, which left him with severe burns, shaped his interest in human behavior. He earned degrees in philosophy, psychology, and business administration, including a Ph.D. from Duke University, where he is now the James B. Duke Professor of Psychology and Behavioral Economics. Ariely founded the Center for Advanced Hindsight, focusing on topics like money psychology, healthcare decisions, and ethics.

He is a best-selling author of books such as Predictably Irrational and The Honest Truth About Dishonesty, which challenge traditional economic theories. Ariely has co-founded companies, including BEworks and Lemonade, applying behavioral insights to practical challenges. His work has garnered numerous accolades, including the Ig Nobel Prize in Medicine. Despite controversies, Ariely remains a leading voice in behavioral science, inspiring research, business innovations, and media projects like NBC's The Irrational.

Website:

Behavioral science | Behavioral economics | Center for advanced hindsight

LinkedIn:

https://www.linkedin.com/in/danariely?trk=contact-info

Instagram: https://www.instagram.com/danariely?igsh=YzljYTk1ODg3Zg==

Dr. John Schnieder bio:

https://www.physiciansguidetodoctoring.com/drschneider

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By Bradley B. Block, MD, Doctor Podcast Network

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