The foundations you have for follow up at church matter more than you think - how do we move people from a welcome, to a relationship?

Derek Hanna sits down with Dan Gorton (Cross & Crown Gold Coast) to talk about follow-up - not as admin, not as a system, but as love, names & relationships. As churches fill with visitors at the start of the year, this episode asks a deeper question: what does it look like to move from welcome to relationship?

They explore why follow-up matters theologically, why timing shapes perception, how tone communicates care (or kills it), and who should actually own the process. Because people don’t remember polished systems - they remember whether someone genuinely cared.

Follow-up isn’t about finishing a task. It’s about beginning shepherding.

Toolbox:

• Welcoming In Action - Video Episode with Kellyville Anglican

• Gospel Growth and Christian Community Ebook by Tim Clemens
• Becoming a Welcoming Church by Thom Rainer

Credits:
This episode was brought to you by Safe Ministry Check

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