Let's Talk Loyalty

#449: Celebrating Phaedon - ICF Next's new Brand Identity


Listen Later

Today’s episode is all about Phaedon - a name you might not have yet heard, but it’s one that you’re going to be hearing a lot in the future for sure!

Phaedon is the new name for the commercial marketing division of ICF Next, which famously runs some of the world’s largest loyalty programs, particularly in travel and hospitality.

Their commercial marketing division was recently acquired by private equity firm Cohere Capital which includes the entire team of loyalty experts, their loyalty technology platform Tally, and of course their incredible client portfolio to now operate under this brand-new name.

Joining me on this episode to share the whole story of this exciting industry development are Tom Madden, Executive Vice President and Managing Partner and Denise Holt, Senior Vice President, Head of Strategy, Experience, Research and Insights.


Together, Tom and Denise share the rich history of Phaedon and their plans for the future as they begin this exciting new phase of the business.




This episode is sponsored by Phaedon.




Show Notes:


1)  Phaedon


2) ⁠⁠⁠⁠Cohere Capital⁠


3) ⁠⁠⁠Tom Madden⁠


4) Denise Holt⁠


...more
View all episodesView all episodes
Download on the App Store

Let's Talk LoyaltyBy Paula Thomas

  • 4.6
  • 4.6
  • 4.6
  • 4.6
  • 4.6

4.6

16 ratings


More shows like Let's Talk Loyalty

View all
HBR IdeaCast by Harvard Business Review

HBR IdeaCast

239 Listeners

Pivot by New York Magazine

Pivot

8,863 Listeners

Fintech Insider Podcast by 11:FS by 11:FS

Fintech Insider Podcast by 11:FS

185 Listeners

The Daily by The New York Times

The Daily

111,438 Listeners

Masters of Scale by WaitWhat

Masters of Scale

3,963 Listeners

The CMO Podcast by vYve & Jim Stengel

The CMO Podcast

339 Listeners

Loyalty Wired by Loyalty Wired

Loyalty Wired

5 Listeners

On Strategy Showcase by Fergus O’Carroll

On Strategy Showcase

42 Listeners

Think Fast Talk Smart: Communication Techniques by Matt Abrahams, Think Fast Talk Smart

Think Fast Talk Smart: Communication Techniques

771 Listeners

The Prof G Pod with Scott Galloway by Vox Media Podcast Network

The Prof G Pod with Scott Galloway

5,166 Listeners

Leaders in Customer Loyalty, Powered by Loyalty360 by Loyalty360

Leaders in Customer Loyalty, Powered by Loyalty360

4 Listeners

All the Hacks with Chris Hutchins by Chris Hutchins

All the Hacks with Chris Hutchins

1,421 Listeners

The So What from BCG by Boston Consulting Group BCG

The So What from BCG

221 Listeners

Marketing Against The Grain by Hubspot Media

Marketing Against The Grain

352 Listeners

HBR On Strategy by Harvard Business Review

HBR On Strategy

81 Listeners