Examining the equity and effectiveness of emergency communications systems. Rebecca Neusteter, the Executive Director of University of Chicago Health Lab, joined the podcast to talk about the Transform911 initiative which is exploring how the nation's 911 system can better prioritize health and safety and ensure the right responder is dispatched at the right time. She shared the history of emergency response services in America, ways to build trust in the 911 system, and ensuring staff have the appropriate support and capacity. She also discussed new approaches and best practices that local governments are testing out to improve 911 response.

Host: Alyssa Dinberg