Extraordinary not ordinary organizations aiming for sustainability in their business success start with a clear strategic vision. The first step in empowering employees is to give them something to get excited about and to actively work toward. Make sure everyone is on the same page. Recognize efforts and reward successes. Remove roadblocks and provide assistance. These characteristics are a sample of the process that we will discuss in this episode with Anne Corely Baum. She will also share insights from her new book - Small Mistakes, Big Consequences. Her book is a lighthearted look at the top 16 business mistakes that people make without realizing the potential consequences. Readers will learn how to identify these common mistakes that can make or break your relationships as well as learn how to avoid making these mistakes themselves, and learn how to work with and manage people who exhibit these personality types.