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Your KPIs aren’t just underperforming—some of them are actively lying to you.
In this episode, Adam sits down with Lior Gerson, co-founder and CEO of Target Board, a company that's redefining how tech leaders track and prove their impact. With two decades of experience leading both e-commerce and SaaS companies, and advising giants like Macy’s and Sephora, Lior brings a brutally honest take on why most CTOs are flying blind when it comes to metrics—and how to fix it.
This conversation is a no-BS breakdown of the most overlooked lever in engineering leadership: meaningful, actionable KPIs. You’ll learn how to turn your data into a defensive shield, why most dashboards are vanity theater, and what it actually takes to align your metrics with strategic business outcomes. If you’re a CTO tired of being reactive—or worse, irrelevant—this is your wake-up call. Expect a tactical playbook for building real visibility, accountability, and leverage inside your org.
You’ll Learn:
Timestamps:
[00:00] Introduction
[00:52] Why KPIs are critical infrastructure, not just reports
[01:28] Common CTO struggles with metrics and alignment
[03:54] The shock of entering a $100M SaaS company with no metrics
[05:32] The impact of analytical leadership on performance
[06:18] Why understanding other C-level roles gives CTOs an edge
[07:12] How fractional CTOs prove impact fast
[08:48] Why engineering teams resist accountability and tracking
[10:51] How internal pressure forces KPI adoption
[11:23] Using metrics as a defensive shield in leadership
[12:42] How lazy KPI systems fail ambitious CTOs
[14:11] Why every team needs different metrics to improve
[15:28] Why most BI teams can’t deliver what CTOs need
[16:42] How Target Board replaces data teams in days
[17:52] Why DORA metrics don’t move the business needle
[19:07] Connecting metrics to revenue and business outcomes
[20:26] Why paychecks depend on the metrics people ignore
[22:13] What causes misalignment between execs and data
[23:31] How OKRs can sabotage team performance
[25:01] Why full metric visibility empowers better decisions
[27:01] Automating metric modeling across platforms
[28:13] The hardest part of using KPIs effectively
[29:58] The mindset shift needed to use metrics well
[31:09] What data can’t fix when politics blocks accountability
[32:28] A step-by-step playbook for KPI-driven execution
You can connect with Lior and his company on Linkedin.
Find more from Adam on LinkedIn and YouTube, and check out Adam's CTO coaching company Synova Tech.
5
55 ratings
Join The CTO Playbook Slack Community to connect with other CTOs!
Your KPIs aren’t just underperforming—some of them are actively lying to you.
In this episode, Adam sits down with Lior Gerson, co-founder and CEO of Target Board, a company that's redefining how tech leaders track and prove their impact. With two decades of experience leading both e-commerce and SaaS companies, and advising giants like Macy’s and Sephora, Lior brings a brutally honest take on why most CTOs are flying blind when it comes to metrics—and how to fix it.
This conversation is a no-BS breakdown of the most overlooked lever in engineering leadership: meaningful, actionable KPIs. You’ll learn how to turn your data into a defensive shield, why most dashboards are vanity theater, and what it actually takes to align your metrics with strategic business outcomes. If you’re a CTO tired of being reactive—or worse, irrelevant—this is your wake-up call. Expect a tactical playbook for building real visibility, accountability, and leverage inside your org.
You’ll Learn:
Timestamps:
[00:00] Introduction
[00:52] Why KPIs are critical infrastructure, not just reports
[01:28] Common CTO struggles with metrics and alignment
[03:54] The shock of entering a $100M SaaS company with no metrics
[05:32] The impact of analytical leadership on performance
[06:18] Why understanding other C-level roles gives CTOs an edge
[07:12] How fractional CTOs prove impact fast
[08:48] Why engineering teams resist accountability and tracking
[10:51] How internal pressure forces KPI adoption
[11:23] Using metrics as a defensive shield in leadership
[12:42] How lazy KPI systems fail ambitious CTOs
[14:11] Why every team needs different metrics to improve
[15:28] Why most BI teams can’t deliver what CTOs need
[16:42] How Target Board replaces data teams in days
[17:52] Why DORA metrics don’t move the business needle
[19:07] Connecting metrics to revenue and business outcomes
[20:26] Why paychecks depend on the metrics people ignore
[22:13] What causes misalignment between execs and data
[23:31] How OKRs can sabotage team performance
[25:01] Why full metric visibility empowers better decisions
[27:01] Automating metric modeling across platforms
[28:13] The hardest part of using KPIs effectively
[29:58] The mindset shift needed to use metrics well
[31:09] What data can’t fix when politics blocks accountability
[32:28] A step-by-step playbook for KPI-driven execution
You can connect with Lior and his company on Linkedin.
Find more from Adam on LinkedIn and YouTube, and check out Adam's CTO coaching company Synova Tech.
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