Let's Talk Loyalty

#513: Cathay Pacific Airways Updates Its Loyalty Positioning and Proposition


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This episode is available in audio as a podcast and in video format on Loyalty TV

Today we learn the latest loyalty and lifestyle propositions from the Cathay Pacific Group, with Paul Smitton joining us once again from Hong Kong.

Listen to learn how the positioning and proposition for the membership program from Cathay Pacific has evolved, and the role of Asia Miles now as its currency (rather than its programme name).

Paul also shares some insights into some of the airline’s most recent developments in the Chinese market.


Show Notes:


1) Paul Smitton⁠


2) Cathay Pacific Group


3) Asia Miles


4) Watch the full interview episode at www.Loyalty.TV



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This episode is sponsored by Phaedon.


Visit their website to learn more about how they're powering the world's most beloved loyalty programs at www.wearephaedon.com

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Let's Talk LoyaltyBy Paula Thomas

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