Why Commit to Processes? Why put in the hard work of recording, training, and holding the team to a set list of processes? Well, let’s talk about it today.

Hey there everyone, Thomas Joyner with Business on Purpose here!

I’ve always loved Simon Sinek. The author and motivational speaker who just has some amazing thoughts on business leaders, how to relate to this newest generation and what that can mean for your day-to-day.

He was talking recently about the power of consistency. And in many ways, that’s what our teams struggle with, right? They want the big move, the home run, the grandiose event that shows they put it all together.

But in the day to day… there’s so much struggle to stay consistent and understand the process of how long it takes things to get accomplished.

He pointed out exercise. The first time you go to the gym. You put everything you have into it and come home and look in the mirror. What do you see? Anything different? Nope.

Fine, I’ll go again tomorrow and try this thing one more time. Look back in the mirror… nothing’s changed! This must not work. 

Same thing with relationships. You stop by a girl’s house who you have a crush on… take her flowers and write her a little note. Is the relationship automatically healthy? Even though the inputs and process may be working perfectly, there’s nothing to be seen on a day by day basis.

What Sinek points out is that there are almost these universal laws, that, if followed, will produce results. I can guarantee that if you control your eating and exercise daily, you WILL get in good shape. It may take a year, but it WILL happen. 

Same thing with relationships, if you commit to serving the other person… to caring for them, you WILL have a healthier relationship. 

The important piece is consistency! If it’s doing it right 10% of the time? You won’t achieve the result you want. Even 50% of the time, probably not. But if you get to the 80% or 90% mark, there’s room in there for slipups, the piece of cake here and there, or the day off from working out. But it’s the habits and consistency that pays off over the long haul.

That’s where your process becomes so important. And the training of your processes that reinforce and develop CONSISTENCY.

Because the success for your business is never measured in doing it right for a day. Or a week, but consistency over a long period of time!

That’s why we get nervous when businesses celebrate the Big Deal they landed. Oh…we're going to double our revenue through this one deal it’s amazing! Yes, it is…but just like that first date with the girl of your dreams, where everything seems to go right…if you don’t have a process to fall back on none of it matters!

So…if you were to take time out of your day today and think about your processes. Where do you fall short? Maybe it’s starting with celebrating your team for the areas they are consistent. But it’s time to critically think about consistency and process.

It’s time to make a list of the areas you fail more than you succeed. Is it closing sales? Is it the handoff point from the sales team to the operations? Is it inventory management and you’re always looking for material? Is it communication with your team and training? Is it onboarding of new clients? Is it client retention for the long haul? Is it hiring and getting the right people on the bus, or maybe holding your team accountable once on the bus?

I don’t know. But I know without critical thinking and intentionality none of this consistency happens. You start swinging for the fences and striking out more times than not as a business. Sure, you may find some success along the way, but it will never be sustained.

So, commit to Process. Not perfection, not talent, but Process. Let that define you as a business. That people know exactly what they are getting when they call you. 

And then let that Process turn your business into a wildly predictable (how’s that for an oxymoron)...a wildly, predictably, consistent team that shows up day after day and knows exactly what to do.

That’s the goal friends. Go chase after it.