The Human Factor Hub was set up by two airline professionals, who have lived, breathed and taught core non-technical skills over decades.

Neil Clarke, an airline Captain with South African Airways for more than 25 years, has been a Human Factors facilitator for more than two decades. David Doull, head of Crew Resource Management training at South African Airways, has a Masters degree in Human Factors training from Coventry University.

I have spent the past 8 years working with both of these fine gentlemen, planning, creating and teaching Human Factors at SAA. It has been a pleasure working with both Neil and Dave and this conversation will share some of the upcoming exciting projects, they are creating.

With a combined 50+ year history in aviation, The Human Factor Hub will be sharing the lessons learnt in safety thinking from aviation, with other complex, high-risk industries.

Watch this interview on Youtube: https://www.youtube.com/watch?v=X53LN-0Mi9o

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