Are you wasting your marketing dollars? Let's face it, you are if you are either missing phone calls or letting new patient opportunities go through the phone.

In this episode Sandy lets you know exactly what barriers are coming up when it comes to answering the phone when a new patient calls and how we can break these barriers. She gives us 6 steps on how every single phone call should go. We also discuss what to say if someone asks "do you take my insurance" and what we should NOT be saying.

Sandy also gives us a bonus step towards the end!