Let's Talk Loyalty

#615: Accor Plus - The Subscription Loyalty Proposition Leading the Global Hotel Industry


Listen Later

This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV.

Today we are meeting perhaps the leading hotel travel subscription programme in the world, from the Accor Group in the Asia Pacific region.

Many listeners will be familiar with Accor, the global hotel group that now offers 45 hotel brands and a total of 5,600 properties around the world from smart economy hotels, all the way up to luxury five-star palaces, exquisite residences and full-service resorts.

Many loyalty professionals will also know ACCOR’s fee-free loyalty programme called ALL which we have featured previously on the show.

Accor Plus is another proposition entirely. It's a fee-based proposition designed to appeal to savvy travellers who prioritise exceptional value and exclusive experiences.

Our guest is Renae Trimble, CEO of Accor Plus, who joins us to share the latest updates from this unique paid element of the Accor global proposition as it celebrates its 30th birthday.

The program now boasts more than 450,000 members, so we are delighted to share this unique subscription program and hear how they’ve managed to achieve such incredible success, all the way from its humble beginnings to today's incredible proposition as a unique loyalty business in the hospitality category.


Show notes:

1) Accor Plus

2) Renae Trimble

3) LTL: #163: Accor's Live Limitless Programme Focuses on Passion and Partnerships

4) LTL: #359: Live Limitless with ALL from Accor - Industry Leading Loyalty Insights from Mehdi Hemici

5) LTL: #557: Accor Live Limitless: Emotional Connections and Memorable Experiences

6) Watch the full video interview for free at www.CapillaryTechnologies.com

...more
View all episodesView all episodes
Download on the App Store

Let's Talk LoyaltyBy Paula Thomas

  • 4.6
  • 4.6
  • 4.6
  • 4.6
  • 4.6

4.6

16 ratings


More shows like Let's Talk Loyalty

View all
The Daily by The New York Times

The Daily

113,520 Listeners

Up First from NPR by NPR

Up First from NPR

56,972 Listeners

Masters of Scale by WaitWhat

Masters of Scale

3,980 Listeners

The Diary Of A CEO with Steven Bartlett by DOAC

The Diary Of A CEO with Steven Bartlett

8,869 Listeners

Miles to Go - Travel Tips, News & Reviews You Can't Afford to Miss! by Ed Pizza, Richard Kerr

Miles to Go - Travel Tips, News & Reviews You Can't Afford to Miss!

379 Listeners

On Purpose with Jay Shetty by iHeartPodcasts

On Purpose with Jay Shetty

27,572 Listeners

The CMO Podcast by vYve & Jim Stengel

The CMO Podcast

350 Listeners

Frequent Miler on the Air by Frequent Miler

Frequent Miler on the Air

650 Listeners

MTM Travel - The Fun Side of Points & Travel! by Shawn Coomer & Mark Ostermann

MTM Travel - The Fun Side of Points & Travel!

340 Listeners

The Prof G Pod with Scott Galloway by Vox Media Podcast Network

The Prof G Pod with Scott Galloway

5,659 Listeners

ReThinking by TED

ReThinking

637 Listeners

Points Talk®: Your Travel Dreams, Made Possible by Points by Points Talk Squad

Points Talk®: Your Travel Dreams, Made Possible by Points

1,018 Listeners

Point Me To First Class by Devon Gimbel MD

Point Me To First Class

1,202 Listeners

HBR On Strategy by Harvard Business Review

HBR On Strategy

80 Listeners

Takeoff: A Points and Miles Podcast by 10xTravel by 10xTravel

Takeoff: A Points and Miles Podcast by 10xTravel

415 Listeners