Physician Empowerment

62 - Optimizing Your Office-Based Practice with Kate Post


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In this episode, Dr. Kevin Mailo welcomes Kate Post to the show to discuss her dental practice consultancy firm and how she works with hundreds of Canadian dentists to assist them in optimizing their practices. Kate has 25 years of experience working in dental practices and dental management, and she shares her insights on what it takes to instate systems that improve efficiency and the patient experience. 

Optimizing medical practices is not something that doctors and dentists are given a lot of instruction on but it’s key to creating better patient outcomes and making for a happier, healthier practice overall. Kate details her process for Kevin, explaining how she assesses the practice needs through observation, discussion, and evaluating newly instated processes. Kate touches on revenue streams, tax strategies, employee contracts, delegation, and the human dynamic intrinsic to any successful practice. Kevin explores the challenges Kate faces in coming into practice as an outside voice and how she works with the medical practitioner to inform and support what is ultimately their decision.  

About Kate Post: 

Kate Post is highly skilled at streamlining operations, increasing revenue and reducing costs to maximize business profits. A decisive and strategic leader with demonstrated track records of success in single-owner multiple dental practice environments, Kate has successfully worked in a variety of dental practices throughout Ontario over the past 22 years with over 1500 team members.

Kate has the ability to adapt to the varying needs of entrepreneurs and a variety of business types with previous experience in retail start-ups, the service industry and the dental business. With the compliment of recently completed Project Management courses, she has the skills to work with entrepreneurs in planning out their future goals, guiding teams towards the future and achieving quantifiable results.

Kate Post on LinkedIn

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Physician EmpowermentBy Kevin Mailo, Wing Lim, Dimitre Ranev


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