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This 9-1-1 caller wasn't asking for help.
In this episode, a trained hostage negotiator breaks down that call to identify the demands, deadlines, threats and deeply seated emotional problems that drive hostage situations. What can negotiators learn in the first few minutes from demands deadlines and threats, and how can those clues be used to build toward a peaceful surrender?
By The Comm Center4.7
3939 ratings
This 9-1-1 caller wasn't asking for help.
In this episode, a trained hostage negotiator breaks down that call to identify the demands, deadlines, threats and deeply seated emotional problems that drive hostage situations. What can negotiators learn in the first few minutes from demands deadlines and threats, and how can those clues be used to build toward a peaceful surrender?

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