**Show Notes: "Electrifying the Future: The Impact of EVs on Automotive Service Departments"** In this electrifying episode of the Fixed Ops 5 Podcast, your host Corey Smith, alongside guest expert Andres Pinter, dives deep into the electric vehicle (EV) revolution and its significant impact on automotive service departments. Prepare to charge up your knowledge as we explore everything from the basics of EV charging solutions to the future-proofing of service departments in the face of EV adoption. **Timestamps & Topics:** - **[00:00-08:17] Introduction and Background:** Corey Smith welcomes listeners and introduces Andres Pinter, who shares his journey from investment banking to leading the charge in commercial EV charger installations with Bullet EV Charging Solutions. - **[08:18-14:42] Preparing for the Podcast:** A behind-the-scenes look at the episode's preparation, discussing the podcast's format, expected length, and the conversational tone aimed at geeking out over EV technologies. - **[14:43-25:17] EV Technology and its Impact:** The conversation shifts to the nitty-gritty of EVs - from the simplicity of their drivetrains to the complex challenges of inventory and geographic disparities in adoption. Discover how EVs are reshaping customer expectations and dealership operations. - **[25:18-29:16] Future-Proofing and Training:** Andres emphasizes the critical need for dealerships to adapt by investing in EV charging infrastructure and training staff for EV repairs, ensuring they are prepared for the electric future. - **[29:17-37:57] Lightning Round - Main Takeaways:** A rapid-fire session where Andres distills the episode's insights into three actionable takeaways for service departments: embracing EV technology, prioritizing customer experience, and staying ahead with training and infrastructure. - **[37:58-41:01] Closing Remarks and Contact Information:** Corey wraps up the episode with a thank you to Andres and shares how listeners can connect for more information or follow up on the discussion. **Key Insights:** - **Adapting to EVs:** It's not just about installing chargers; it's about understanding the broader implications of EVs on service departments, from the types of repairs to customer service strategies. -

**The Importance of Training:** With EVs requiring less maintenance but more specialized repairs, training becomes paramount to ensure service departments remain competitive and profitable. -

**Looking Ahead:** Anticipating future needs, from bi-directional charging to in-road charging technologies, can position dealerships as leaders in the EV transition. 

 **Closing Thoughts:** This episode serves as a crucial conversation starter for automotive service departments navigating the shift towards electric vehicles. Corey and Andres's discussion sheds light on the challenges and opportunities presented by this transition, emphasizing the need for proactive adaptation and training. Stay tuned for future episodes where we will continue to explore the evolving landscape of the automotive industry.