RevOps Lab

#72 Enterprise RevOps Playbook: Fixing Revenue Leaks at Scale - with Lorena Morales, Director of Global Digital Marketing Revenue Operations at JLL


Listen Later

Lorena Morales, Global Director of Revenue Operations at JLL, joins the podcast to discuss what it takes to build and scale RevOps at one of the world’s largest real estate companies. With over 100,000 employees across 80+ markets, JLL operates at a scale that challenges traditional RevOps playbooks.

Lorena shares her experience structuring a RevOps team from scratch, tackling revenue leakage, and driving operational change in a complex, non-SaaS environment.


We cover:

  • How RevOps operates in a 100,000-person company

  • Why she started in marketing ops instead of sales ops

  • The challenges of aligning revenue data across multiple business units

  • How to identify and fix revenue leakage in a large organization

  • The skills needed to thrive in RevOps at an enterprise company

  • The role of technology in RevOps – and why the biggest challenge isn’t tools


Lorena Morales on LinkedIn: https://www.linkedin.com/in/moraleslorena/ 

Free RevOps resources: https://www.getweflow.com/revops  

Janis on LinkedIn: https://www.linkedin.com/in/janiszech   

Phillip on LinkedIn: https://www.linkedin.com/in/philippstelzer 

Chapters:

(00:00:00) Introduction

(00:02:06) How Lorena Ended Up in RevOps at JLL

(00:06:45) Structuring RevOps in a 100,000-Person Company

(00:12:10) Identifying and Fixing Revenue Leakage

(00:18:36) The Challenges of Aligning Data Across Multiple Business Units

(00:24:50) The Reality of Enterprise RevOps – Politics, Process, and Change

(00:30:15) The Role of Technology – and Why It’s Not the Biggest Challenge

(00:37:02) The Skills You Need to Succeed in Enterprise RevOps

(00:41:05) Final Thoughts and Book Recommendations

...more
View all episodesView all episodes
Download on the App Store

RevOps LabBy Weflow


More shows like RevOps Lab

View all
The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch by Harry Stebbings

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

529 Listeners

The Official SaaStr Podcast: SaaS | Founders | Investors by SaaStr

The Official SaaStr Podcast: SaaS | Founders | Investors

172 Listeners

Acquired by Ben Gilbert and David Rosenthal

Acquired

4,281 Listeners

Pivot by New York Magazine

Pivot

9,499 Listeners

The Editors by National Review

The Editors

4,862 Listeners

Speak Up: Develop Your Executive Presence & Leadership Communication Style by Laura Camacho

Speak Up: Develop Your Executive Presence & Leadership Communication Style

86 Listeners

FT News Briefing by Financial Times

FT News Briefing

677 Listeners

All-In with Chamath, Jason, Sacks & Friedberg by All-In Podcast, LLC

All-In with Chamath, Jason, Sacks & Friedberg

9,793 Listeners

The Artificial Intelligence Show by Paul Roetzer and Mike Kaput

The Artificial Intelligence Show

186 Listeners

The Dave Gerhardt Show by Dave Gerhardt

The Dave Gerhardt Show

44 Listeners

Revenue Builders by Force Management

Revenue Builders

155 Listeners

The RevOps Review by Cognism

The RevOps Review

4 Listeners

Prof G Markets by Vox Media Podcast Network

Prof G Markets

1,329 Listeners

RevOpsAF The Podcast by Matt Volm

RevOpsAF The Podcast

1 Listeners