Uncle Marv's IT Business Podcast

760 Revolutionizing MSP Communications with bvoip


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In this engaging episode of the IT Business Podcast, Uncle Marv sits down with George Bardissi, founder of bvoip and MSP Initiative. George opens up about his transition from running an MSP to creating a VoIP solution specifically designed for IT service providers. He discusses the challenges of balancing multiple ventures and the importance of valuing one's time in the MSP world. 

George explains how bvoip's OneStream platform integrates deeply with popular PSA and ticketing systems, automating call logging and enhancing customer service for MSPs. He shares insights on why many MSPs hesitate to resell VoIP services and how BVOIP addresses these concerns. 

The conversation also covers the origins of MSP Initiative, including the famous bus tour during the pandemic and the community-focused events it organizes. George emphasizes the importance of creating meaningful experiences and sharing authentic knowledge within the MSP community.

=== Companies Mentioned: 

  1. BVOIP - https://www.bvoip.com/
  2. MSP Initiative - https://mspinitiative.com/
  3. ConnectWise - https://www.connectwise.com/
  4. Datto - https://www.datto.com/
  5. Autotask - https://www.datto.com/products/autotask-psa/
  6. Halo PSA - https://halopsa.com/
  7. Syncro - https://syncromsp.com/
  8. SuperOps.ai - https://superops.ai/
  9. Zendesk - https://www.zendesk.com/
  10. RingCentral - https://www.ringcentral.com/
  11. Zoom - https://zoom.us/
  12. Microsoft Teams - https://www.microsoft.com/en-us/microsoft-teams/

=== LICENSE CERTIFICATE: Envato Elements Item
Item Title: Upbeat & Fun Sports Rock Logo
Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET
Item ID: CSR3UET
Author Username: AlexanderRufire
Licensee: Marvin Bee
Registered Project Name: IT Business Podcast
License Date: January 1st, 2024
Item License Code: 7X9F52DNML

=== Show Information

  • Website: https://www.itbusinesspodcast.com/
  • Host: Marvin Bee
  • Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
  • Become a monthly supporter: https://ko-fi.com/itbusinesspodcast

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Uncle Marv's IT Business PodcastBy Marvin Bee

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