By far one of the most engaged conversations the guys have had:

We constantly evaluate if a report is "correct" or relevant for the users. When consumers come back and say it's confusing, does that mean the report is wrong? More so, is that a report problem or a people problem?

The guys dive into the ability to scope out and derive what makes a report wrong, and when does it start in the development process. You are going to enjoy this one!

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