In this episode, host Corey Smith chats with Don Andres, owner of Auto SCT Consulting and Training. They discuss challenges in auto service departments and share insights on managing chaos and improving efficiency. You'll also learn strategies for service managers and advisors to reduce stress, increase retention, and boost overall performance in busy service drives. Listen now!

In this episode, host Corey Smith chats with Don Andres, owner of Auto SCT Consulting and Training. They discuss challenges in auto service departments and share insights on managing chaos and improving efficiency. You'll also learn strategies for service managers and advisors to reduce stress, increase retention, and boost overall performance in busy service drives. Listen now!

83. FWRD- Empathetic Engagement, retaining Advisors and Technicians in today's dealership. With Don Andres Owner/President of Auto SCT Consulting & Training

Welcome to FWRD: An EasyCare Podcast, your go-to resource for mastering dealership operations, hosted by Corey Smith. With Corey's extensive background as a training professional, each episode delves deep into the automotive, powersports, RV, and marine industries. Corey brings expert guests to the table, sharing invaluable insights and strategies for success. From optimizing sales techniques to navigating industry trends, FWRD equips you with the knowledge and tools needed to thrive. Tune in to FWRD and stay ahead of the curve.

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83. FWRD- Empathetic Engagement, retaining Advisors and Technicians in today's dealership. With Don Andres Owner/President of Auto SCT Consulting & Training

83. FWRD- Empathetic Engagement, retaining Advisors and Technicians in today's dealership. With Don Andres Owner/President of Auto SCT Consulting & Training

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