Steve Herz (President of The Montag Group) is the author of Don't Take Yes for an Answer: Using Authority, Warmth, and Energy to Get Exceptional Results. And he’s the President of The Montag Group, a leading agency representing top broadcast news and sports talent. In this episode we talk about personal development. Steve believes that we get a lot of positive feedback that we don’t actually deserve, In the age of “everybody gets a trophy” it could be the lack of honest feedback is what’s holding you back from performing at the level you desire. We dig into why the difference between being good and great is usually quite narrow. As many of you know, I think we do a real disservice to people who are looking to change by emphasizing transformation. Wholesales changes that are too often unsustainable. Steve and I discuss why it's often, a small tweak, a gentle adjustment, is all it takes to upgrade the trajectory of a career.