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#86 Empathy & Disruption in City Management with Kelly McAdoo, Hayward, CA
Taking a Silicon Valley approach to city management, Kelly McAdoo discusses her innovative approach to leading the City of Hayward, CA. McAdoo describes how customer empathy and disruption are key to better serving residents of her city. She also talks about being a woman in a leadership position and how to attract more female city managers to the profession.
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By Engaging Local Government Leaders (ELGL)
4.8
216216 ratings
Taking a Silicon Valley approach to city management, Kelly McAdoo discusses her innovative approach to leading the City of Hayward, CA. McAdoo describes how customer empathy and disruption are key to better serving residents of her city. She also talks about being a woman in a leadership position and how to attract more female city managers to the profession.
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